Table of Contents
Advertisement
6.3.2
Error message screen
If an error message is shown over the entire
display, follow the procedure indicated below to
reset the screen.
1 Press On-Off button (battery).
2 Remove battery from the mount.
3 Re-insert battery.
4 Start system.
Code
Cause
E010
A system error has been detected. No pedal assistance is
E013
Anomaly detected in the drive unit
firmware.
E014
The speed sensor may have been
installed incorrectly.
E020
A communication error has been
detected between the battery and
the drive unit.
E021
The battery connected to the drive
unit meets the system standard but
is not supported.
E022
The battery connected to the drive
unit does not meet the system
standard.
E023
Electric anomaly detected in the
battery.
E024
The battery overcurrent protection
was triggered.
E025
The battery is unable to detect the
drive unit.
E030
The fitted front derailleur is
different to the one configured in
the system.
E033
The current firmware does not
support system operation.
E034
Anomaly detected in the drive unit
(E013)
firmware.
E035
Configuration error.
E043
The display firmware may have
been corrupted.
E050
The speed sensor may have been
(E014)
installed incorrectly.
Table 32: List of error messages
MY22H03 - 22_1.0_01.10.2021
Figure 69: Example: Error message E010
Limitation
provided during the ride.
No pedal assistance is
provided during the ride.
No pedal assistance is
provided during the ride.
No pedal assistance is
provided during the ride.
No pedal assistance is
provided during the ride.
Switch-off of all system
functions.
Drive system won't start.
Drive system won't start.
Drive system won't start.
No assistance will be provided
during the ride.
No pedal assistance is
provided during the ride.
No pedal assistance is
provided during the ride.
No assistance provided when
cycling.
No pedal assistance is
provided during the ride.
No pedal assistance is
provided during the ride.
Remedy
1
Press On-Off button (battery).
2
If the problem persists, contact your specialist
dealer.
Contact your specialist dealer.
Contact your specialist dealer.
1
Check that the cable between the drive unit and the
battery is connected properly.
2
If the problem persists, contact your specialist
dealer.
1
Press On-Off button (battery).
2
If the problem persists, contact your specialist
dealer.
1
Press On-Off button (battery).
2
If the problem persists, contact your specialist
dealer.
Contact your specialist dealer.
Contact your specialist dealer.
Contact your specialist dealer.
Contact your specialist dealer.
Contact your specialist dealer.
Contact your specialist dealer.
Contact your specialist dealer.
Contact your specialist dealer.
Contact your specialist dealer.
Operation
74
Advertisement
Chapters
Table of Contents
