Troubleshooting, Fault Clearance And Repair; Troubleshooting And Fault Clearance; The Drive System Or Display Do Not Start Up; Rd Protection Reset - Shimano EDISON COMP I-12 Original Operating Instructions

9

Troubleshooting, fault clearance and repair

9.1 Troubleshooting and fault
clearance
The components of the drive system are checked
constantly and automatically. If an error is
detected, an error message appears on the
display. The drive may be shut off automatically,
depending on the type of error.
9.1.1 The drive system or display do not
start up
If the display and/or the drive system do not start up,
proceed as follows:
1 Check whether the battery is switched on. If
not, start the battery.
 Contact your specialist dealer if the Battery
Level indicator LEDs do not light up.
2 If the LEDs on the Battery Level indicator light
up, but the drive system does not start, remove
the battery.
3 Insert the battery.
4 Start the drive system.
5 If the drive system does not start up, remove
the battery.
6 Clean all the contacts with a soft cloth.
7 Insert the battery.
8 Start the drive system.
9 If the drive system does not start up, remove
the battery.
10 Charge battery fully.
11 Insert the battery.
12 Start the drive system.
13 If the drive system won't start, press the On-Off
button (battery) for at least 8 seconds.
14 If the drive system won't start after about
6 seconds, press the On-Off button (battery)
for at least 2 seconds.
15 If the drive system still won't start, contact your
specialist dealer.
MY22H03 - 22_1.0_01.10.2021
Troubleshooting, fault clearance and repair
9.1.2

RD protection reset

The rear derailleur protection function will
immediately trigger to protect the system if the
pedelec is exposed to a strong impact – due to a
fall, for example. The connection between the
motor and the link is interrupted instantly,
rendering the rear derailleur inoperable.
If you open RD PROTECTION RESET, the
connection between the motor and link is re-
established and the rear derailleur function reset.

The settings menu is opened.
 Press the button (display) or switch A (left)
repeatedly until RD PROTECTION RESET is
displayed.
 Press the button (display) or switch A (left).
 There are two selection options:
Display Function
O K Rear derailleur reset is
in progress
CAN CE L Back to the main menu
Table 66:Rear derailleur reset change options
 Push switch Y (left) or switch X (left) briefly
until the required function is highlighted.
 Press the button (display) or switch A (left).
 The display screen switches back to the start
screen.
 Turn crank.
 The connection between the motor and the link
is restored.
9.1.3

Warning messages and LEDs

All warning messages and the meaning of the
different LEDs are explained in Section 6.2.
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