Agilent Technologies Velocity11 VSpin User Manual page 90

Microplate centrifuge
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80
Chapter 5: Maintenance and Troubleshooting
VSpin User Guide
Error
Bucket failed to align within the
specified bucket tolerance
Could not connect to the VSpin
Close may not be called at
present time
Initialize may not be called at
present time
Open door may not be called at
present time
Reset may not be called at
present time
Spin cycle may not be called at
present time
IoBitDirIn() failed
IoBitDirOut() failed
IoClrOutBit() failed
IoSetOutBit() failed
NMC network failure
NmcDefineStatus() failed
What this means
Occurs after a spin when the
bucket does not align with the
door.
Power or communications are
not functioning properly.
The VSpin is currently
performing another process,
and cannot perform the
requested action.
For example, the door cannot be
opened while the rotor is
spinning.
Internal error.
What to do
Follow the procedure for
"Creating and Managing
Profiles" on page 37.
Increase the bucket tolerance; it
is possible that it is set too small.
If the problem persists, contact
Velocity11.
Check to make sure that the:
Power cord is properly
plugged in to the VSpin
power entry and the wall
outlet
Power switch is turned on
Fuse is not burned out
Serial cable is properly
plugged into the VSpin and
the computer
VSpin is plugged into the
serial port specified in the
profile
The specified serial port is
not busy with another
application
Wait for the current action to
finish before you perform the
next action.
Contact Velocity11.

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