Diagnostics; Tools - Webdyn WebdynSunPM User Manual

Diagnostics

If the product malfunctions, there are several ways to troubleshoot the faults.
• Firstly, if the concentrator is connected using a modem with a SIM card, it is possible
to request the product status by sending the "status" keyword (see section 3.3.5:
""status" command")
• The log files described in section 4.1.8: ""LOG"" can also be used to view the different
errors and understand their causes. There are log files for each concentrator function
in order to better isolate problems.
If necessary, the concentrator can also be rebooted remotely using the "reboot" text message
command (see section 3.3.4: ""reboot" command ").
The product can also be fully reinitialised by sending the "factory" text message if necessary
(see section 3.3.7: ""factory" reset command").

Tools

Definition File Converter
As the file format has changed between these two products, a tool is available to convert the
WebdynSun definition files to WebdynSunPM definition files.
This tool can be downloaded from the Webdyn web server at the following address:
www.webdyn.com/download/DefFileConverter.zip
For any questions, contact support:
Version 2.05
préliminaire
support@webdyn.com
USER MANUAL – WebdynSunPM
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