Nortel CallPilot 201i Installation And Configuration Manual page 69

October 2002
Other indications of a hardware problem include the following:
user complaints
call processing difficulties, such as busy signals, static, dropped calls,
connection problems, and cross talk (hearing other conversations)
system administrator logon difficulties
alert icons on the Maintenance page
Part 5: 201i Server Maintenance and Diagnostics
Using CallPilot Manager to monitor hardware
69