Nortel CallPilot 201i Installation And Configuration Manual page 113

October 2002
About the Channel Monitor tab
The following is an example of the Channel Monitor tab, followed by a
description of its contents:
CallPilot services
The Service Name pane shows the status of services from a CallPilot
perspective. The status shown in the Windows NT Services control panel
may state that a service is running, but it may not actually be fully running
or in service from a CallPilot perspective. Refer to the System Monitor tool
Channel Monitor tab for the true status.
The services listed under Service Name should be either running or in full
service when CallPilot is functioning optimally. If any CallPilot services are
stopped, investigate the cause of this. Call Nortel Networks technical
support for assistance.
Part 5: 201i Server Maintenance and Diagnostics
Using CallPilot system utilities
113