Overview - Nortel CallPilot 201i Installation And Configuration Manual

Using CallPilot Manager to monitor hardware

Overview

Introduction
This section provides guidelines on how to use the CallPilot Manager tools
to detect, isolate, and fix potential or real hardware problems.
Component dependencies
The status of some components are dependent on the operational status of
other components. If a component fails or is stopped, the dependent
components go out of service.
Note: Based on the CallPilot server type, and the type of switch connected
to CallPilot, some of these components may not appear on your system.
Component
Motherboard
(IPE server)
Time Switch
MPCs
DS30X
Detecting hardware problems
Typically, you first become aware of a hardware problem when an alarm is
raised. All hardware faults produce an alarm (or series of alarms, depending
on the problem) in the Alarm Monitor.
68
Dependent components
All MPCs, and all multimedia and call channels
associated with the IPE server.
All multimedia and call channels associated with the
same MPB as the timeswitch.
All multimedia (DSP) channels on the MPC-8 card.
All DS30X channels associated with the DS30X link.
Standard 1.0
CallPilot