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Nortel CallPilot 703t Hardware Installation

Nortel CallPilot 703t Hardware Installation

Callpilot release 4.0
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Download this manual See also: User Manual, Installation Manual
703t Server Hardware Installation
CallPilot
Release 4.0
Document Number: 555-7101-226
Document Version: Standard 1.04
October 2006

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Summary of Contents for Nortel Nortel CallPilot 703t

  • Page 1 703t Server Hardware Installation CallPilot Release 4.0 Document Number: 555-7101-226 Document Version: Standard 1.04 October 2006...
  • Page 2 Nortel Networks. The process of transmitting data and call messaging between the CallPilot server and the switch or system is proprietary to Nortel Networks. Any other use of the data and the transmission process is a violation of the user license unless specifically authorized in writing by Nortel Networks prior to such use.
  • Page 3 October 2006 CRYSTAL REPORTS is a trademark of Seagate Software Inc. EUDORA is a trademark of Qualcomm. eTrust and InoculateIT are trademarks of Computer Associates Think Inc. DIRECTX, EXCHANGE.NET, FRONTPAGE, INTERNET EXPLORER, LINKEXCHANGE, MICROSOFT, MICROSOFT EXCHANGE SERVER, MS-DOS, NETMEETING, OUTLOOK, POWERPOINT, VISUAL STUDIO, WINDOWS, WINDOWS MEDIA, and WINDOWS NT are trademarks of Microsoft Corporation.
  • Page 4 WINZIP is a trademark of Nico Mark Computing, Inc. XEON is a trademark of Intel, Inc. All other trademarks and registered trademarks are the property of their respective owners. Information for Japan Japan Denan statement The following applies to server models 1005r, 703t, and 1002rp: Please be aware of the following while installing the equipment: Please use the connecting cables, power cord, and AC adaptors shipped with the equipment or specified by Nortel to be used with the...
  • Page 5 October 2006 があります。この場合には使用者が適切な対策を取るように要求されることがあ ります。 This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may occur, in which case, the user may be required to take corrective action. 703t Server Hardware Installation...
  • Page 6 Standard 1.04 CallPilot...

  • Page 7: Publication History

    Publication history October 2006 September 2006 April 2006 July 2005 July 2005 November 2004 November 2003 703t Server Hardware Installation Standard 1.04 of 703t Server Hardware Installation is issued for general release for CallPilot 4.0. Standard 1.03 of 703t Server Hardware Installation is issued for general release for CallPilot 4.0.
  • Page 8 Publication history Standard 1.04 CallPilot...

  • Page 9: Table Of Contents

    Task List To unpack the equipment ... 37 To remove the side panel ... 39 To inspect the server interior... 42 To replace the side cover ... 43 To install the chassis feet ... 45 To install the server ... 48 To set the modem DIP switches...
  • Page 10 Task List Standard 1.04 CallPilot...
  • Page 11 Contents How to get Help 703t server description Server features ..........16 Slot assignments .
  • Page 12 Contents Standard 1.04 CallPilot...

  • Page 13: How To Get Help

    C h a p t e r 1 How to get Help This section explains how to get help for Nortel products and services. Getting Help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site: http://www.nortel.com/support This site provides quick access to software, documentation, bulletins, and...

  • Page 14: Getting Help Through A Nortel Distributor Or Reseller

    How to get Help Outside North America, go to the following Web site to obtain the phone number for your region: http://www.nortel.com/callus Getting Help from a specialist by using an Express Routing Code To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service.

  • Page 15: In This Chapter

    C h a p t e r 2 703t server description In this chapter Server features Slot assignments Network connectivity Supported peripheral devices Reference documents 703t Server Hardware Installation...

  • Page 16: Server Features

    703t server description Server features This section provides a general overview of the 703t server. Server dimensions Height Width Depth (distance from front to back) Clearance Weight of fully loaded system with two SCSI hard drives six populated boards CD-ROM drive floppy drive tape drive chassis only: 420 mm (16.75 in.)

  • Page 17: Environmental Specifications

    October 2006 Environmental specifications Environmental condition Operating temperature Non-operating (storage) temperature Non-operating humidity Altitude Electrostatic discharge Acoustic noise Operating shock Handling drop 703t Server Hardware Installation 703t server description Specification ° ° ° C to 35 C (50 F to 95 Maximum rate of change must not °...

  • Page 18: Front Panel Features

    703t server description Front panel features The following diagram shows the 703t server’s front panel features: Reset button Network LEDs Sleep mode button (not used) Power button Status LEDs USB connector (future use) Floppy disk eject button Floppy disk drive Chassis intrusion detection switch (not used)
  • Page 19 October 2006 The table below describes the parts that are identified in the preceding diagram: Part Reset button Network controller LEDs (green) Sleep mode button Power button Status LEDs USB connector Floppy disk eject button Floppy drive 703t Server Hardware Installation Function Triggers a hardware (cold) reset.
  • Page 20 703t server description Part IDE CD-ROM drive (5.25 in.) CD drive eject button Backup tape drive Hard drive 1 Hard drive 2 Drive bay Drive bay Drive bay Air flow slot Function Enables you to use the CallPilot software and documentation CD-ROMs.

  • Page 21: Rear Panel Diagram

    October 2006 Rear panel diagram The following diagram shows the 703t server’s rear panel features: Power connector PS/2 mouse connector USB connectors (future use) PS/2 keyboard connector Serial port (COM1) Parallel port Monitor connector 10/100/1000Base-T CLAN Ethernet connector (NIC2 1 GB) 10/100Base-T ELAN Ethernet connector (NIC1 10/100 MB)
  • Page 22 703t server description The table below describes the parts that are identified in the preceding diagram: Part AC power supply connector (450 W non hot-swap power supply) USB connectors PS/2 keyboard connector PS/2 mouse connector COM1 serial port connector (9-pin) Parallel port connector (25-pin) Monitor connector (15-pin) 10/100/1000Base-T CLAN network connector for...

  • Page 23: Slot Assignments

    October 2006 Slot assignments The slot assignment tables show the physical location of boards inside the server, relative to other boards the order in which boards are installed (for example, board #1, 2, 3, and so on) how the boards are represented in CallPilot Manager applications (that is, on the Maintenance Administration page) the maximum capacity for each switch connectivity Note: Your server may vary depending on what was ordered from Nortel;...

  • Page 24: Slot Definition And Numbering

    703t server description Slot definition and numbering In the following table, the term “slot” refers to the available slot openings in the chassis, not the PCI connectors inside the server. The slots are numbered from the bottom of the server to the top. Slot 1 is the bottom slot in the chassis when the chassis is standing upright.

  • Page 25: Network Connectivity

    October 2006 Network connectivity This section describes how the 703t server can be integrated into your network. The integration depends on the type of switch you are using. ATTENTION 703t Server Hardware Installation To secure the CallPilot server from unauthorized access, ensure that the CallPilot network is inside your organization’s firewall.
  • Page 26 703t server description Sample network setup: Meridian 1 The Meridian 1 switch can be one of the following: Option 11C or Option 11C Mini using fiber connections Option 51C Option 61C Options 81 and 81C The following diagram shows a CallPilot 703t server network setup with a Meridian 1 switch.

  • Page 27: Sample Network Setup: Succession 1000

    October 2006 Sample network setup: Succession 1000 The following diagram shows a CallPilot 703t server network setup with a Succession 1000 system: i2004 Internet phonesets Telephony LAN/Customer LAN (10/100/1000Base-T) Succession 1000 Internet Media Gateway Telephony Expansion Gateway Line Card CE-MUX Internet Telephony Gateway...

  • Page 28: Switch Connectivity

    703t server description In the previous diagram, the telephony LAN (TLAN) provides IP connectivity between the Succession 1000 system and the i2004 Internet phonesets. The connection between the Call Server and Media Gateway can be point-to-point, or it can be through the LAN, if the system is installed in a distributed data network.

  • Page 29: Remote Access Connectivity

    October 2006 Network requirements Appropriate networking equipment must be available for the ELAN and the optional CLAN if it is used. The ELAN (and the optional CLAN if used) must be properly configured for correct CallPilot operation. To ensure correct configuration, Nortel recommends that you consult a network specialist.

  • Page 30: Supported Peripheral Devices

    703t server description Supported peripheral devices This section identifies external devices that are supported by the 703t server. The following table describes the supported peripheral devices: Device Description Modem A 56 Kbps external modem (NTRH9078 in North America only) provides remote access to the 703t server. The modem connects to the RS-232 COM1 connector on the rear of the server.

  • Page 31: Reference Documents

    October 2006 Reference documents CallPilot Customer Documentation Map Fundamentals CallPilot Fundamentals Guide (555-7101-010) Planning and Engineering Planning and Engineering Guide (555-7101-101) Network Planning Guide (555-7101-102) Data Networking for Voice over IP Guide (553-3001-160) Installation and Configuration Upgrade and Platform Migration Guide (555-7101-207) Installation and Configuration Task List Guide (555-7101-210) Server Installation Guides 201i Server Hardware Installation Guide (555-7101-220)
  • Page 32 703t server description Standard 1.04 CallPilot...

  • Page 33: Preinstallation Requirements

    C h a p t e r 3 Preinstallation requirements In this chapter Installation overview Unpacking the 703t server Removing the side cover Inspecting the server interior Replacing the side cover Installing the chassis feet 703t Server Hardware Installation...

  • Page 34: Installation Checklist

    Preinstallation requirements Installation overview Introduction This section provides an overview of the steps required to install the 703t server and peripheral devices. For detailed instructions, see Chapter 4, “Installing the server and connecting the peripheral devices.” When you are finished, continue with the switch and server setup as described in the document for your switch: Succession 1000 System and CallPilot Server Configuration (555-7101-510)
  • Page 35 October 2006 Step Description Place the 703t server in the chosen location (see page 48). Set the DIP switches on the modem (see page 51). Connect the 703t server and devices as follows: Connect the monitor, keyboard, and mouse (see page 55). Connect the modem (see page 55).

  • Page 36: Conventions For Warnings

    Preinstallation requirements Conventions for warnings You may encounter the following types of warnings in this guide. Do not ignore them. ATTENTION DANGER Risk of electric shock Warns you of an immediate electrical hazard, which, if not avoided, will result in shock, serious injury, or death. WARNING Risk of personal injury Warns you of a situation in which you can be injured if...

  • Page 37: To Unpack The Equipment

    October 2006 Unpacking the 703t server Introduction Follow this procedure to unpack the server and peripherals. WARNING Risk of personal injury The 703t CallPilot server weighs approximately 22 kg (46 lb) as shipped from manufacturing. If necessary, and to prevent personal injury, ask someone to help you unpack and position the server.

  • Page 38: What's Next

    Preinstallation requirements 5 Save all packing materials and cartons in case you must return any equipment to the carrier. What’s next? Remove the server side cover so that you can inspect the interior of the server. See “Removing the side cover” on page 39. Standard 1.04 CallPilot...

  • Page 39: To Remove The Side Panel

    October 2006 Removing the side cover Introduction This section describes how to remove the server side cover so that you can work with the interior components. The side cover is on the server’s left side when the front of the server is facing you. To remove the side panel WARNING Risk of personal injury...
  • Page 40 Preinstallation requirements The following diagram shows how to remove the side panel. See the instructions for removal below. 1 Place the server on its side on your working surface. 2 Turn the two thumbscrews on the back of the server counter-clockwise to loosen them.
  • Page 41 October 2006 4 Use one hand to pull the top edge of the cover away from the server to disengage the top row of tabs on the cover from the notches in the chassis. 5 Use both hands to lift the cover upward to disengage the bottom row of tabs from the notches in the chassis.

  • Page 42: To Inspect The Server Interior

    Preinstallation requirements Inspecting the server interior Introduction Before you install the server, you should perform a visual inspection for loose components, foreign matter, or shipping damage inside the server. CAUTION Risk of equipment damage When working with interior components, use an ESD wrist strap to protect static-sensitive components.

  • Page 43: To Replace The Side Cover

    October 2006 Replacing the side cover Introduction When you are satisfied that the server was not damaged during shipment, reinstall the side cover. To replace the side cover CAUTION Risk of equipment damage Ensure that there are no tools or loose parts inside the server chassis before replacing the side cover.
  • Page 44 Preinstallation requirements The following diagram shows how to: 1) align the tabs, 2) engage the cover, and 3) tighten the thumbscrews. What’s next? If you want to install the chassis feet on the bottom of the server, continue with “Installing the chassis feet” on page 45. Otherwise, continue with the hardware installation.

  • Page 45: To Install The Chassis Feet

    October 2006 Installing the chassis feet Introduction You can install feet on the bottom of the server. The feet stabilize the server and will help prevent the server from accidentally falling over on its side. To install the chassis feet 703t Server Hardware Installation Preinstallation requirements...
  • Page 46 Preinstallation requirements 1 Ensure that the server is laying on its side, supported to give the server bottom four to five inches clearance above the work surface. 2 Attach the feet as shown in the preceding diagram. Use four screws to attach each foot to the chassis. The holes in the feet line up with only one set of holes in the chassis, as follows: front foot: The middle hole is towards the front of the chassis.

  • Page 47: Installing The Server And Connecting The Peripheral Devices

    C h a p t e r 4 Installing the server and connecting the peripheral devices In this chapter Installing the server Preparing the modem Connecting peripherals to the server Connecting the server to the ELAN Connecting the server to the CLAN (optional) Installing the Nortel software feature dongle Connecting the server to power 703t Server Hardware Installation...

  • Page 48: To Install The Server

    Installing the server and connecting the peripheral devices Installing the server Before you install the 703t server, ensure that the chosen location meets the requirements identified in the “Site inspection checklist” provided in the Installation and Configuration Task List (555-7101-210). To install the server 1 Place the 703t server in its chosen location.

  • Page 49: Required Equipment

    October 2006 Preparing the modem You require a modem to support remote dial-up access to the CallPilot server. The modem also enables Nortel technical support to connect to your CallPilot server for troubleshooting purposes. Nortel connects to your server only when you request technical assistance. Required equipment To install the modem, you need the following equipment: an analog external modem that includes...
  • Page 50 Installing the server and connecting the peripheral devices The following diagram shows the key components of the external modem, including the location and required settings of the DIP switches: RJ-11 connection Switch positions: switches 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 Standard 1.04 Serial cable...

  • Page 51: To Set The Modem Dip Switches

    October 2006 To set the modem DIP switches Use a pair of tweezers or a small screwdriver to set the DIP switches as described in the “Change to” column of the following table: Note: ON is down. OFF is up. Default switch setting...
  • Page 52 Installing the server and connecting the peripheral devices Default switch setting What’s next? Continue with “Connecting peripherals to the server” on page 53. Change Function Carrier Detect (CD) override OFF: The modem sends a CD signal when it connects with another modem; it drops the CD on disconnect.

  • Page 53: Rear Panel

    October 2006 Connecting peripherals to the server This section describes how to connect the monitor, keyboard, mouse, and modem to the server. Rear panel The peripheral device connection panel at the back of the server provides a legend that shows the symbol for each peripheral device and which connector to use.
  • Page 54 Installing the server and connecting the peripheral devices The diagram below shows the connectors for the power cord and the peripheral devices on the 703t server. Power connector PS/2 mouse connector USB connectors (future use) PS/2 keyboard connector Serial port (COM1) Parallel port Monitor connector 10/100/1000Base-T...

  • Page 55: To Connect The Mouse, Keyboard, And Monitor To The Server

    October 2006 To connect the mouse, keyboard, and monitor to the server 1 Place the monitor, keyboard, and mouse in the same location as the server. 2 Plug the keyboard and mouse into the appropriate PS/2 connectors on the chassis rear panel. See the diagram on page 54. 3 Plug in the monitor connector.
  • Page 56 Installing the server and connecting the peripheral devices 7 Connect the power cord to the modem, and plug the other end into a wall receptacle or power bar. 8 Turn on the modem. Standard 1.04 CallPilot...
  • Page 57 October 2006 What’s next? Connect the server to the ELAN and CLAN hubs (if applicable). IF the server will be connected to the ELAN be connected only to a CLAN not be connected to either the ELAN or CLAN 703t Server Hardware Installation Installing the server and connecting the peripheral devices THEN continue with page 58.

  • Page 58: To Connect The Server To The Elan (Meridian 1 Or Succession 1000 Only)

    Installing the server and connecting the peripheral devices Connecting the server to the ELAN Connect the CallPilot server to the Meridian 1 switch or Succession 1000 system using the Embedded LAN (ELAN). ATTENTION ATTENTION To connect the server to the ELAN (Meridian 1 or Succession 1000 only) 1 Locate the ELAN Ethernet connector on the back of the server.
  • Page 59 October 2006 3 At the switch, connect the ELAN network cable to an MAU (Ethernet) transceiver. Then complete the connection from the transceiver to the switch. What’s next? IF the server will be connected to a CLAN not be connected to a CLAN 703t Server Hardware Installation Installing the server and connecting the peripheral devices DANGER...

  • Page 60: To Connect The Server To The Clan

    Installing the server and connecting the peripheral devices Connecting the server to the CLAN (optional) This section provides instructions to connect the server to the Customer LAN (CLAN). Note: The CLAN connection is optional. However, connection to a CLAN is required for support of desktop and web messaging users, or administration by means of a web-enabled PC.

  • Page 61: Installing The Nortel Software Feature Dongle

    October 2006 Installing the Nortel software feature dongle The software feature key is a security device that stores the unique serial number of the server. The feature key is embedded in the Nortel software feature dongle, which plugs into the parallel port. An illustration of the software feature key embedded in the software feature dongle is shown below: Software...

  • Page 62: To Install The Software Feature Dongle

    Installing the server and connecting the peripheral devices Requirements For installation, you require a Phillips No. 1 screwdriver. To install the software feature dongle 1 Ensure that there is no cable connected to the parallel port. Note: The parallel port is also known as the printer port or LPT1. It is located at the back of the server.

  • Page 63: Before You Begin

    October 2006 Connecting the server to power Before you begin Ensure that proper power and grounding are available for all the power outlets serving the CallPilot server and its associated peripherals. Power for these devices must be wired and fused independently of all other receptacles and referenced to the same ground as the PBX system.
  • Page 64 Installing the server and connecting the peripheral devices Before you connect the server to the power source, review the following diagram (and the warning that follows) to ensure that all peripheral hardware devices are in place: CallPilot server Mouse Keyboard Video RJ-45 Monitor...

  • Page 65: To Connect The Server To Power

    October 2006 WARNING Risk of personal injury and risk of hardware failure You must connect the power outlets that are used by the CallPilot server and its peripheral devices to the same single-point ground reference as the one used by the switching system connected to the CallPilot server.
  • Page 66 Installing the server and connecting the peripheral devices Standard 1.04 CallPilot...

  • Page 67: Index

    Index Numerics 703t server CLAN connection, establishing connections establishing power dimensions ELAN connection, establishing environmental specifications – feet, installing front panel, description hard drive bays installing LEDs PCI slots peripheral device connections, diagram peripheral devices, connecting power connection, establishing rear panel, description side cover –...
  • Page 68 Index side cover removing replacing software feature key adapter TLAN (Succession 1000) dimensions, 703t server DIP switches, setting modem dongle ELAN connecting server to Embedded LAN See ELAN environmental specifications, 703t server Ethernet hub fax modem diagram required equipment front panel, description hard drive bays keyboard connecting to the server...
  • Page 69 October 2006 monitor mouse power connecting server to grounding, requirement protocols, supported network rear panel, description regulatory information remote access connectivity RS-232 connection serial number server CLAN connection, establishing connections establishing power dimensions ELAN connection, establishing environmental specifications – feet, installing front panel, description hard drive bays installing...
  • Page 70 Index Standard 1.04 CallPilot...
  • Page 72 The information in this document is proprietary to Nortel Networks. *Nortel Networks, the Nortel Networks logo, and the Globemark are trademarks of Nortel Networks. *Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.

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