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Summary of Contents for Dialogic BorderNet 500
- Page 1 ® ™ Dialogic BorderNet 500 Gateways Installation and Configuration Guide December 2010 64-1142-01 www.dialogic.com...
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Page 2: Copyright And Legal Notice
500 Gateways Installation and Configuration Guide Copyright and Legal Notice Copyright © 2010 Dialogic Inc. All Rights Reserved. You may not reproduce this document in whole or in part without permission in writing from Dialogic Inc. at the address provided below. - Page 3 Please refer to the following Dialogic web site for information on hardware warranty information, which applies unless different terms have been agreed to in a signed agreement between yourself and Dialogic Corporation or its subsidiaries. The listed hardware warranty periods and terms are subject to change without notice. For purchases not made directly from Dialogic please contact your direct vendor in connection with the warranty period and terms that they offer.
- Page 4 ® ™ Dialogic BorderNet 500 Gateways Installation and Configuration Guide Page 4...
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Page 5: Table Of Contents
SIPcontrol Settings ............... 23 Accessing the Dialogic® Diva® SIPcontrol™ Web Interface Directly from a Browser ....23 Accessing the Dialogic® Diva® SIPcontrol™ Web Interface from the SIParator Web Interface ..24 ® Setting Up Access to the Dialogic BorderNet™ 500 Gateway Configuration ................... - Page 6 Creating a Dial Plan ......................30 Procedure for Configuring a Dial Plan ..................32 Assigning SIParator Route Priorities ..................34 Applying the SIParator Configuration ............35 Configuring Dialogic® Diva® SIPcontrol™ System Settings..... 35 Configuring Dialogic® Diva® SIPcontrol™ Network Interfaces....36 Configuring SIP Peers .......................37 Configuring Routes ......................38 Creating Logs and Traces for Debugging ..........
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Page 7: Dialogic ® Bordernet™ Gateways Installation And Configuration Guide
BorderNet™ 500 Gateway on page 13. ® If, after reading this guide, you need more details about configuring the BorderNet 500 Gateway, see the Dialogic BorderNet™ 500 Gateways Reference Guide. General Safety Instructions This section contains safety instructions for connecting the BorderNet 500 Gateway hardware. -
Page 8: Safety Precautions
® ™ Dialogic BorderNet 500 Gateways Installation and Configuration Guide Safety Precautions • Read these safety instructions carefully. • Keep this User Manual for later reference. • Disconnect this equipment from any AC outlet before cleaning. Use a damp cloth. Do not use liquid or spray detergents for cleaning. -
Page 9: Cautions
BorderNet™ 500 Gateway? A BorderNet 500 Gateway is a device that processes traffic using the SIP protocol (see RFC 3261). The BorderNet 500 Gateway receives SIP requests, processes them according to the rules you have set up, and forwards them to the receiver. -
Page 10: Available Dialogic ® Bordernet™ Gateway Versions
With the DMZ configuration, the BorderNet 500 Gateway is located on the DMZ of your firewall and connected to it with only one network interface. The SIP traffic finds its way to the BorderNet 500 Gateway by either using DNS or setting the BorderNet 500 Gateway as an outbound proxy on the clients. - Page 11 DMZ/LAN Configuration Using this configuration, the BorderNet 500 Gateway is located on the DMZ of your firewall, and connected to it with one of the network interfaces. The other network interfaces are connected to your internal networks. The BorderNet 500 Gateway can handle several networks on the internal network interface, even if they are hidden behind routers.
- Page 12 500 Gateways Installation and Configuration Guide Standalone Configuration Using this configuration, the BorderNet 500 Gateway is connected to an outside network on one network interface and your internal networks on the others. Generally, this configuration should only be used if your firewall cannot be configured to provide an appropriate DMZ.
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Page 13: Tasks For Installing And Configuring A Dialogic
BorderNet™ 500 Gateway WAN Configuration Using this configuration, the BorderNet 500 Gateway is connected to an outside network on one network interface and your firewall on another network interface. Only data will be sent between these two interfaces. Other network interfaces can be connected directly to your LAN, DMZ, or other networks. SIP traffic will be sent through these other interfaces. -
Page 14: Installing The Dialogic ® Bordernet™ 500 Gateway Software
Installing with Magic Ping You can use Magic Ping to set an IP address for the BorderNet 500 Gateway. Once you use Magic Ping to set an IP address, it can only be changed via the SIParator web interface. -
Page 15: Installing With A Keyboard And Monitor
Installing the Dialogic BorderNet™ 500 Gateway Software 5. Add a static entry in your local ARP table consisting of the BorderNet 500 Gateway’s MAC address and the ® IP address it should have on eth0. To add a static ARP entry on a Windows machine, follow these steps: a. -
Page 16: Performing The Rest Of The Installation
500 Gateways Installation and Configuration Guide Performing the Rest of the Installation If you installed the BorderNet 500 Gateway with a keyboard and monitor or serial cable, perform the rest of the installation process as follows: 1. Log on as user admin. The first time you log on, no password is required. You set the password when you run the installation script, which starts automatically when you have logged on. - Page 17 BorderNet 500 Gateway, the installation programs asks for the following information: • IP address of the router that resides on the network where the BorderNet 500 Gateway is connected. • Network address and mask of the network containing the configuring computers.
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Page 18: Turning Off A Dialogic ® Bordernet Tm 500 Gateway
Turning Off a Dialogic BorderNet 500 Gateway To turn off a BorderNet 500 Gateway, turn the computer off. The computer that runs the software is specially designed so that you can switch it off without causing any problems in the file structure. ®... -
Page 19: Activating Licenses
Once you have both the DUID and the PPC, visit the Dialogic Diva Activation site to register ® your PPC together with the DUID, and you will receive your license file. Activate this license file in the Dialogic ® Diva web interface. For more information about the license activation, see Activating the license file for a ®... -
Page 20: Proof Of Purchase Code (Ppc)
When you purchase the license, you will receive a PPC either in printed form or via email. By registering this PPC, you represent and warrant that you lawfully purchased the license. Registering your PPC and DUID 1. Open the following web site: http://www.dialogic.com/activate. 2. Enter your PPC and click Check. Page 20... -
Page 21: Activating The License File For A Dialogic ® Diva ® Media Board Extension
4. Click Activate to generate the license file that will be sent to the email address you have entered. 5. Save the license file and activate it as described below. ® ® Activating the license file for a Dialogic Diva Media Board extension To activate the license for an extension of SIParator software: 1. -
Page 22: Overview Of Configuring The Dialogic ® Bordernet™ 500 Gateway
To access the SIParator Software Web Interface directly from a browser, follow these steps: 1. Enter the IP address of the BorderNet 500 Gateway in the location box of your web browser. 2. Enter either your administrator username and password or the RADIUS username and password. The default administrator is admin, and the password is the password specified during installation. -
Page 23: Web Interface
Back button of the browser. The configuration session opens with the settings before the time out and you can save the configuration. ® • To use TLS for SIP calls, upload the certificates as described in the Dialogic BorderNet 500 Gateways Reference Guide and enable the TLS port as described under Network Interfaces. -
Page 24: Accessing The Dialogic® Diva® Sipcontrol™ Web Interface From The Siparator Web Interface
The Network page appears. 2. Click Eth0 on the Network page: The Eth0 network options appear. 3. In the Directly Connected Networks section, enter the IP address of the BorderNet 500 Gateway on the physical Ethernet connection. For example: Page 24... -
Page 25: Setting Up Access Control
35. Setting Up Access Control Setting up access control for the BorderNet 500 Gateway involves setting up access to the SIParator administration interfaces. The SIParator can be configured via the web (http and https), ssh, or the serial cable ®... -
Page 26: Specifying The Siparator Type
® ™ Dialogic BorderNet 500 Gateways Installation and Configuration Guide 4. In the Configuration Allowed Via Interface section, verify that the Eth0 field is set to On. 5. In the Configuration Computers section, enter the following settings: • In the DNS Name or Network Address field, enter the DNS name or IP address for the physical network. -
Page 27: Configuring Basic Sip Services
4. In the SIP Media Port Range section, verify that the value of the Ports field is 30000-39999, 5. If you are using a DMZ of DMZ/LAN configuration for the BorderNet 500 Gateway, enter the corresponding public IP address in the Public IP Address for NATed SIParator section. -
Page 28: Configuring Sip Sessions And Media Services
® ™ Dialogic BorderNet 500 Gateways Installation and Configuration Guide 6. In the Internal SIP Card section, set the IP Address field to the IP address in the Network Interfaces section of the SIPcontrol configuration screen, and set the RTP Media port region values to the RPT start port and RTP end port values in the Network Interfaces section of the SIPcontrol configuration screen. -
Page 29: Configuring Sip Interoperability
Configuring SIP Interoperability Configuring SIP Interoperability You can adjust the SIParator’s SIP configuration to make allowance for known issues in various SIP implementations by configuring SIP interoperability. To configure SIP interoperability, follow these steps: 1. Click SIP Services on the main menu of the SIParator web interface. The SIP Services page appears. -
Page 30: Configuring Siparator Routing
A dial plan is a set of rules that routes calls based on the From header and Request-URI in a SIP INVITE message. You create a dial plan for the BorderNet 500 Gateway by filling in three tables: • Matching From Header table, which matches the From header in a SIP INVITE message •... - Page 31 Configuring SIParator Routing Running Example The following SIP --> PSTN call example is used as a running example in this guide to explain how a BorderNet 500 Gateway dial plan can work: SIP Phone: sip:3000@10.10.11.191 dials 9541 The following table shows the translation of the telephony messages as they move through the SIParator and Diva SIPcontrol/Diva Media Board: A - Incoming SIP request -->...
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Page 32: Procedure For Configuring A Dial Plan
® ™ Dialogic BorderNet 500 Gateways Installation and Configuration Guide Example The following PSTN --> SIP call example is used as a running example in this guide to explain how a BorderNet 500 Gateway dial plan works: TDM Phone: 541 dials 91230... - Page 33 Configuring SIParator Routing 4. In the Matching Request-URI section, enter the configurations for matching the Request-URIs in the SIP INVITE messages of incoming SIP calls. For example: The Request-URIs in the sample calls described earlier match these routing rules as follows: •...
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Page 34: Assigning Siparator Route Priorities
® ™ Dialogic BorderNet 500 Gateways Installation and Configuration Guide In the SIP --> PSTN running example, the From header matched the Buff_from_GS44 rule, and the Request-URI matched the Buff_to_SIPc rule. This results in the call being forwarded to the entry in the Forward To table labeled SIPc. -
Page 35: Applying The Siparator Configuration
This discards all changes made in the preliminary configuration since the last time you applied a configuration by clicking Save configuration. Configuring Dialogic® Diva® SIPcontrol™ System Settings To configure Diva SIPcontrol system settings, follow these steps: 1. Access the Diva SIPcontrol web interface, as described in Accessing the Dialogic®... -
Page 36: Configuring Dialogic® Diva® Sipcontrol™ Network Interfaces
• DIVA API / CAPI 2.0 interface • SIP-PSTN gateway / (SIP control) For example: Configuring Dialogic® Diva® SIPcontrol™ Network Interfaces 1. Click SIPcontrol configuration on the left side of the main Diva SIPcontrol web interface page: The SIPcontrol Configuration page appears. -
Page 37: Configuring Sip Peers
OK. • To add a new SIP peer, click Add, make appropriate changes to the options, and click OK. ® For more information about options for defining SIP peers, see the Dialogic BorderNet™ 500 Gateways Reference Guide. -
Page 38: Configuring Routes
® ™ Dialogic BorderNet 500 Gateways Installation and Configuration Guide Configuring Routes The Diva SIPcontrol routing configuration defines the destination to which incoming calls are forwarded. Possible criteria that may determine the destination are: • Called, calling, and redirected number or SIP address of a call for which the redirected number is only available for calls originating in the PSTN, •... - Page 39 Configuring Dialogic® Diva® SIPcontrol™ Network Interfaces 4. To perform CPID manipulation before the PSTN call is placed, click Address Manipulation, select SIP to PSTN Mapping in the Address map field. 5. Click OK to return to the main Diva SIPcontrol web interface page.
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Page 40: Creating Logs And Traces For Debugging
The new route now appears on the main Diva SIPcontrol web interface page. Creating Logs and Traces for Debugging The BorderNet 500 Gateway provides two tools for creating logs and traces for debugging: • The SIParator logging tool can gather diagnostic messages from SIParator events and capture IP packet contents. -
Page 41: Logging Siparator Diagnostic Messages
Creating Logs and Traces for Debugging Logging SIParator Diagnostic Messages The SIParator logging tool gathers diagnostic messages from SIParator events and displays that information as an HTML document on the SIParator web inteface. You can optionally export the log for offline analysis. The logging tool allows you to filter the messages based on several types of criteria. -
Page 42: Tracing Dialogic ® Diva ® Information
1. Click SIPcontrol configuration on the left side of the main Diva SIPcontrol web interface page: The SIPcontrol Configuration page appears. 2. In the System Settings section at the bottom of the page, set Debug level to Extended for a signaling-related issue or basic for other issues unless otherwise specified by Dialogic support. Page 42... - Page 43 Creating Logs and Traces for Debugging Configuring Trace Options To configure trace options, follow these steps: 1. From the main Diva web interface page, Click Trace/Debug: Page 43...
- Page 44 ® ™ Dialogic BorderNet 500 Gateways Installation and Configuration Guide The Diva tracing options appear: 2. Select the appropriate trace options. 3. Click Start Trace at the bottom of the page to start the tracing process. The trace process running options appear: 4.
- Page 45 Creating Logs and Traces for Debugging Click View/Download decoded trace file to view the trace, or Download binary trace file to download the trace in binary format. Note: The trace file will have a lot of information at the beginning of the file. The actual trace starts with the following line: # ==================== START TRACE DATA...
- Page 46 ® ™ Dialogic BorderNet 500 Gateways Installation and Configuration Guide Page 46...
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