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A
P P E N D I X
Troubleshooting
This chapter provides answers to many
commonly asked questions. If a situation
occurs that is not covered in this chapter,
or if the recommendations here do not
correct the problem, contact DPT Techni-
cal Support. We are always ready to assist
you.
B :
DPT Technical Support
Phone:
407-830-5522
(press 6)
Fax:
407-830-4793
E-mail:
support@dpt.com
Internet: http://www.dpt.com
Product information and the latest
versions of DPT drivers and
utilities can be obtained at no
charge from the DPT FTP site
(ftp.dpt.com) or from the Technical
Support section of our World Wide
Web site 24 hours a day.
DPT also offers two priority
Technical Support options. If you
choose one of these options, your
call is given priority over all other
support calls:
900-555-4378
at the rate of $1.35 per minute
407-830-5522
Press 6 and select the Priority
Technical Support option. The rate
is $30 for the first hour and $1.00
per minute after the first hour.
69
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