Table of Contents
Advertisement
Quick Links
Important information about this
document
The following document, the Adaptec SCSI Card 29160 User's Reference, is the
complete guide for the Adaptec Ultra160 SCSI Controller card. Because the
card comes installed and configured in your Gateway™ computer, some of
the information in the document does not apply. This information is listed
below.
Installing hardware and software
Your Ultra160 SCSI Controller card comes installed on your Gateway
computer. Should you need to reinstall software or drivers, you can do
so using your Gateway System Restoration CD or Gateway Server Companion
CD. Disregard information about installing software and drivers from
diskettes. Use only the CDs mentioned above.
Reaching technical support
For technical support, contact Gateway and not the technical support
contacts that may be mentioned in the document. You can access
Gateway technical support at www.gateway.com.
Warranty information
Your Gateway warranty applies to the entire system, which includes the
Ultra160 SCSI Controller card. No other warranty, including the one in
the document, is applicable.
Advertisement
Table of Contents
Troubleshooting
Related Manuals for Adaptec ULTRA160
Summary of Contents for Adaptec ULTRA160
- Page 1 Important information about this document The following document, the Adaptec SCSI Card 29160 User’s Reference, is the complete guide for the Adaptec Ultra160 SCSI Controller card. Because the card comes installed and configured in your Gateway™ computer, some of the information in the document does not apply. This information is listed below.
- Page 2 ’ EFERENCE SCSI C 29160 DAPTEC 160 SCSI C LTRA ONTROLLER...
- Page 3 Adaptec, Inc. 691 South Milpitas Boulevard Milpitas, CA 95035 © 1999 Adaptec, Inc. All rights reserved. Adaptec, and the Adaptec logo are trademarks of Adaptec, Inc. which may be registered in some jurisdictions. Printed in Singapore STOCK NO.: 512477-03, Rev. A KrL 11/99...
- Page 4 Adaptec SCSI Card 29160 Ultra160 SCSI Controller User’s Reference (OEM)
-
Page 6: Table Of Contents
Contents Overview 1 Ultra160 SCSI on the Adaptec SCSI Card 29160 1 Understanding SCSI 1 SCSI IDs 2 Terminating the SCSI Bus 3 Troubleshooting 4 Troubleshooting Checklist 4 Troubleshooting in Windows 95/98 5 Common Error Messages 9 Combining SCSI and Non-SCSI Devices 11... - Page 7 Adaptec SCSI Card 29160 User’s Reference Using SCSI Disk Utilities 23 Connecting SCSI Devices 24 Maximum Cable Lengths 25...
-
Page 8: Overview
SCSI Card, or con- necting SCSI devices to it. When only one Ultra2 or Ultra160 device is connected, the cable length may be up to 25 meters (82 ft.). See Maximum Cable Lengths on page 25. -
Page 9: Understanding Scsi
SCSI bus must be properly terminated. SCSI IDs Each device attached to the Adaptec SCSI Card 29160, as well as the Adaptec SCSI Card 29160 itself, must be assigned a unique SCSI ID number from 0 to 15. A SCSI ID uniquely identifies each SCSI device on the SCSI bus and determines priority when two or more devices are trying to use the SCSI bus at the same time. -
Page 10: Terminating The Scsi Bus
SCSI hard disk drive. If you are booting your computer from a SCSI hard disk drive connected to the Adaptec SCSI Card 29160, the Boot Target ID setting in the SCSISelect utility must correspond to the SCSI ID of the device from which you are booting. By default, the Boot Target ID is set to 0. - Page 11 Adaptec SCSI Card 29160 User’s Reference By default, termination on the Adaptec SCSI Card 29160 itself is set to Automatic (the preferred method). We recommend that you do not change this default setting.
-
Page 12: Troubleshooting
Troubleshooting Checklist Most problems with using the Adaptec SCSI Card 29160 result from errors in preparing and connecting devices on the SCSI bus. If you have problems, check these items first. -
Page 13: Troubleshooting In Windows 95/98
Optimal Performance by checking the Performance tab under System Properties. (Make sure you are not in Safe Mode.) How can I tell if the Adaptec SCSI Card 29160 driver is loading properly? Right click on the My Computer icon on the Windows desktop. - Page 14 Adaptec driver software. An “X” inside a red circle appears with the Adaptec SCSI Card 29160 software driver in Device Manager. What does this mean? It means that the Adaptec SCSI Card 29160 software driver is dis- abled and isn’t loading.
- Page 15 Adaptec SCSI Card 29160 User’s Reference What if there is no SCSI Controller icon under Device Manager, or the software driver for the Adaptec SCSI Card 29160 does not appear under Device Manager? If the SCSI Controller icon or the software driver do not appear Double-click the Add New Hardware icon in Control Panel.
- Page 16 Troubleshooting Input/Output Address (I/O) Direct Memory Access (DMA) Memory The setting, and the hardware using the setting, are displayed. If a specific resource is not listed, the resource is not used by a device. If a resource is listed more than once, the resource is used by more than one device.
-
Page 17: Common Error Messages
Adaptec SCSI Card 29160 User’s Reference Common Error Messages Here is what you should do if the following messages appear at bootup: “Device connected, but not ready” The host received no answer when it requested data from an installed SCSI device. - Page 18 Troubleshooting mination on the devices connected to the SE connectors. Terminate the SCSI devices at the end of the cables and leave the other devices unterminated.
-
Page 19: Using The Adaptec Scsi Card 29160 And Scsi Devices
Using SCSI Devices SCSI Hard Disk Drives If you connect a SCSI hard disk drive to the Adaptec SCSI Card 29160 that was previously connected to a different SCSI card, you must low-level format the drive before you can use it. Back... -
Page 20: Ultra160 Hard Disk Drives
SCSI bus will slow to Ultra SCSI performance lev- els (40 MBytes/sec). Be sure to connect your Ultra160 SCSI hard disk drives to the LVD/SE SCSI connectors on the Adaptec SCSI Card 29160 if you want Ultra160 performance (160 MBytes/sec) - Page 21 Adaptec SCSI Card 29160 User’s Reference Combining SCSI and Non-SCSI Devices You can install the Adaptec SCSI Card 29160 in a computer that already has a non-SCSI controller, such as an EIDE controller. How- ever, you cannot cross-connect the disk drives and other devices: SCSI devices must be connected to the Adaptec SCSI Card 29160, EIDE devices must be connected to the EIDE controller, and so on.
-
Page 22: Installing Multiple Scsi Cards
Using the Adaptec SCSI Card 29160 and SCSI Devices Installing Multiple SCSI Cards You can install multiple SCSI cards in your computer; you are limited only by the available system resources (for example, IRQ settings, I/O port addresses, BIOS addresses, and so forth). -
Page 23: Configuring The Adaptec Scsi Card 29160 With Scsi Select
Configuring the Adaptec SCSI Card 29160 with SCSISelect SCSISelect, included with the Adaptec SCSI Card 29160, enables you to change SCSI settings without opening the computer or handling the card. SCSISelect also enables you to low-level format or verify the disk media of your SCSI hard disk drives. The following table lists the available and default settings for each SCSISelect option. - Page 24 Configuring the Adaptec SCSI Card 29160 with SCSISelect SCSI Select Options Available Settings Default Setting Enable Disconnection Yes, No Yes (Enabled) Send Start Unit Command Yes, No Yes (Enabled) Enable Write Back Cache N/C (No Change) N/C (No Change) Yes, No...
-
Page 25: Starting Scsiselect
Adaptec SCSI Card 29160 User’s Reference Starting SCSI Select Follow these steps to start SCSISelect: Turn on or restart your system. During the startup process, pay careful attention to the mes- sages that appear on your screen. When the following message appears on your screen, press the... -
Page 26: Scsi Bus Interface Definitions
Sync Transfer Rate—(Default: ) Determines the maximum synchronous data transfer rate that the SCSI card supports. Use the maximum value of 160 MBytes/sec. If a device is not Ultra160, select the transfer rate of the device (80, 53, 40, ...). - Page 27 Adaptec SCSI Card 29160 User’s Reference Initiate Wide Negotiation—(Default: Yes) When set to Yes, the SCSI card attempts 16-bit data transfer (wide negotiation). When set to No, the SCSI card uses 8-bit data transfer unless the SCSI device requests wide negotiation.
-
Page 28: Advanced Configuration Options
Configuring the Adaptec SCSI Card 29160 with SCSISelect Advanced Configuration Options Note: Do not change the Advanced Configuration Options unless absolutely necessary. Reset SCSI Bus at IC Initialization—(Default: Enabled) When set to Enabled, the SCSI card generates a SCSI bus reset during its power-on initialization and after a hard reset. - Page 29 Adaptec SCSI Card 29160 User’s Reference Set to Disabled: Not scan if the devices on the SCSI bus (for example, CD-ROM drives) are controlled by software driv- ers and do not need the BIOS, and you do not want the BIOS to scan the SCSI bus.
- Page 30 Configuring the Adaptec SCSI Card 29160 with SCSISelect as required by Plug-and-Play. The setting can be either enabled or disabled if your system is not Plug-and-Play. Using SCSI Disk Utilities To access the SCSI disk utilities, follow these steps: Select the SCSI Disk Utilities option from the menu that appears after starting SCSISelect.
- Page 31 Connecting SCSI Devices Here are some examples of how you can connect internal and external SCSI devices to the Adaptec SCSI Card 29160. To achieve maximum performance, attach the first device to the end connector (furthest from the SCSI card); attach other devices to the connectors that are closer to the SCSI card.
- Page 32 (40 MBytes/sec for 16-bit, 20 MBytes/sec for 8-bit) Mixing Fast/Ultra devices with Ultra160 SCSI devices causes the entire SCSI bus to default to Ultra SCSI speeds and cable requirements. Ultra SCSI data transfer rates do not currently support more than eight devices.
- Page 34 Copyright © 1999 Adaptec, Inc. All rights reserved. No part of this publication may be repro- duced, stored in a retrieval system, or transmitted in any form or by any means, elec- tronic, mechanical, photocopying, recording or otherwise, without the prior written consent of Adaptec, Inc., 691 South Milpitas Blvd., Milpitas, CA 95035.
- Page 35 This device complies with part 15 of the FCC rules. Operation is subject to the following two con- ditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. Adaptec, Inc. SCSI Card 29160 Tested To Comply...
- Page 36 European Union Compliance Statement This Information Technology Equipment has been tested and found to comply with the following European directives: EMC Directive 89/336/EEC EN 50081-1 (1992) EN5022 (1994) Class B EN 50082-1 (1992) EN61000-4-2 (1998) EN61000-4-3 (1998) EN61000-4-4 (1995) Australian/New Zealand Compliance Statement This device has been tested and found to comply with the limits for a Class B digital device, pursuant to the Australian/New Zealand standard AS/NZS 3548 set out...
- Page 37 (30) days from the date of delivery to you. ADAPTEC DOES NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE OR DOCUMENTATION.
- Page 38 Agreement, in a writing signed by an officer of Adaptec. You assume full responsibility for the use of the Software and agree to use the Software legally and responsibly. This Agreement shall be governed by California law except as to copyright matters which are covered by Federal law.
- Page 39 A MAN US SCSI 29160 USR GDE V0 1/00 8505693...