Limited Product Warranty - Adaptec PM1564U3 Install Manual

Limited Product Warranty

PROOF OF PURCHASE MAY BE REQUIRED. YOU MAY REGISTER YOUR PURCHASE BY
RETURNING THE ENCLOSED WARRANTY CARD WITHIN 30 DAYS OF PURCHASE.
Distributed Processing Technology Corporation ("DPT") warrants to the purchaser of this product
that it will be free from defects in material and workmanship for the period as set forth below:
PRODUCT TYPE
Hard disks
RAID/SCSI Controllers
Memory, SCSI Expansion and RAID/Caching Modules
Storage Array Cabinets (Tower and Rackmount)
FIRMWARE IS NOT COVERED BY ANY WARRANTY. SOFTWARE IS PROVIDED "AS IS". DPT
DOES NOT WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT
ITS USE WILL BE ERROR-FREE OR UNINTERRUPTED. DPT does warrant that the diskette(s) on
which the program is furnished will be free from defects in materials and workmanship under normal
use for a period of 90 days from the date of purchase.
If Distributor or Distributor's customer notifies DPT of a defect in the product within the applicable
warranty period, DPT shall, at its sole option, either (i) repair the defective product (ii) replace the
defective product or (iii) refund the purchase price paid by the Distributor. Replacement parts or
products may be new or reconditioned. Product which fails to function upon proper installation
shall be deemed dead on arrival ("DOA"), subject to verification by DPT. DOA product shall be
replaced by DPT provided that DPT has been notified of the DOA within forty-five (45) days of the
date of purchase by Distributor or Distributor's customer. Product returned for any warranty
service will not be accepted by DPT unless (i) a return material authorization (RMA) number has
been received from DPT along with instructions for returning the product prior to the return, (ii)
returned product is in its original or equivalent packaging (to ensure product is not damaged in
shipment) and (iii) the product has been returned to DPT within 15 days of issuance of the RMA
number. DPT will not be responsible for damage to product during the return shipment to DPT.
DPT reserves the right to (i) charge a $20 re-box fee or (ii) reject any returned product not
shipped in the original or equivalent packaging. Freight charges associated with improperly
packed product rejected by DPT will be the responsibility of the customer. At its option, DPT may
require proof of purchase. Distributor or Distributor's customer shall be responsible for all costs of
shipping products for warranty service unless the product is DOA, in which event DPT shall be
responsible for the cost of return shipment to the customer. If DPT determines that the product is
not defective within the terms of the warranty, customer shall pay the cost of repair at DPT's then
prevailing rate. This limited warranty is contingent upon proper use of the product and does not
cover product which has been modified, or subjected to unusual physical or electrical stress,
unauthorized service, or failure to perform preventative maintenance. Replaced parts or products
become the property of DPT.
DPT MAKES NO OTHER EXPRESS OR IMPLIED WARRANTY INCLUDING THE WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL
DPT BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR
OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. DPT's LIABILITY FOR BREACH OF
WARRANTY IS LIMITED EXCLUSIVELY TO REPAIR OR REPLACEMENT OF PRODUCTS.
Some states do not allow the exclusion of implied warranties or limitations of liability for incidental or
consequential damages, so the above exclusions may not apply to you. This warranty gives you
specific legal rights. You may have other rights, which vary from state to state.
iv
Distributed Processing Technology
140 Candace Drive • Maitland, Florida • 32751 • USA
Phone (407) 830-5522 • Fax (407) 260-5366
World Wide Web: http://www.dpt.com
SmartRAID VI
WARRANTY (from date of purchase)
5 years
3 years
3 years
3 years