Troubleshooting Checklist - Adaptec 4000SAS Installation And User Manual

Troubleshooting Checklist

If you encounter difficulties installing or using your Adaptec RAID
controller, check these items first:
With your computer powered off, check the connections to each
disk drive, to the power supply, to the LED connector, and so on.
Try disconnecting and reconnecting disk drives from the Adaptec
RAID controller.
Check that your Adaptec RAID controller installed in a compatible
expansion slot (PCI, PCI-X, or PCI-E). To double-check the bus
compatibility of your controller, see
page 18.
Ensure that your Adaptec RAID controller firmly seated and secured
in the PCI/PCI-X/PCI-E expansion slot.
If your Adaptec RAID controller is not detected during system boot,
try installing it in a different compatible expansion slot. (See
for instructions.)
SCSI RAID controllers only—Ensure that each SCSI disk drive (or
other device) on each SCSI bus assigned a unique SCSI ID.
Check that termination set correctly on each SCSI bus.
Did the driver install correctly?
If you have external disk drives (or other devices), are they powered
on?
If you are still unable to resolve a problem, you can find additional
troubleshooting information and direction on the Adaptec Web site at
www.adaptec.com
.
ask.adaptec.com
Chapter 10: Solving Problems
and the Adaptec Support Knowledgebase at
About Your RAID Controller on
65
page 36