Solving Problems; Troubleshooting Checklist - Adaptec Serial Attached SCSI (SAS) Expander Card Installation And User Manual

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Solving Problems

This section provides basic troubleshooting information and solutions for solving problems with your
SAS Expander Card.

Troubleshooting Checklist

If you encounter difficulties installing or using your SAS Expander Card, check these items first:
• With your computer powered off, check the connections to each disk drive, power supply, LED
connector, and so on.
• Try disconnecting and reconnecting disk drives from the expander.
• Check that your expander is installed in a compatible PCIe expansion slot. To double-check the bus
compatibility of your expander, see
• Ensure that your expander is firmly seated and secured in the PCIe expansion slot.
• If your expander is not detected during system boot, try installing it in a different compatible
expansion slot. (See
Proprietary and Confidential to PMC-Sierra, Inc.
Document No.: CDP-00301-01-A Rev A, Issue
Serial Attached SCSI (SAS) Expander Card Installation and User's Guide
About Your SAS Expander Card
Installing the SAS Expander Card
on page 12.
on page 19 for instructions.)
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