Canon imagePRESS C800 Series Troubleshooting Manual page 24

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Chapter 1
5) Select "Adj. Primary Transfer Voltage" and press "Change".
[Note] In case adjust primary transfer voltage will not be displayed on the control panel, change the setting value of Service Mode > Mode List > COPIER > Option
> DSPLY-SW > IMGC-ADJ to "1" and perform a power-cycle of main power (off/on). The value is "0" by default.
6) If the adjust primary transfer voltage screen is displayed, the presetting is completed.
7) Select Cyan and Black in the adjust primary transfer voltage screen, press "-" button thrice and if the corrected value[a] is confirmed to be "-3", then press "OK".
The range of setting is from "-10" to "+10" ("0" by default). Changing this value changes the primary transfer voltage.
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