Canon imagePRESS C850 Series Troubleshooting Manual
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Canon imagePRESS C850 Series Troubleshooting Manual

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Troubleshooting Guide
imagePRESS C850 Series
March, 2018
Canon U.S.A., Inc.

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Summary of Contents for Canon imagePRESS C850 Series

  • Page 1 Troubleshooting Guide imagePRESS C850 Series March, 2018 Canon U.S.A., Inc.
  • Page 2 New Arrival Information [Regarding Troubleshooting Guide] Please be advised of the release of Troubleshooting Guide for imagePRESS C850 Series. Troubleshooting Guide is a booklet compiled from FAQs issued by Canon Inc. [Additional case(s)] • 1008 Jam Code due to nip failure of post card feeding rollers (Finisher)

  • Page 3: Table Of Contents

    Contents Image Faults......................2 Optimization of fixing pressure and fixing temperature when envelops are fed........2 Non-glossy streaks due to the peeled off tape on the separation plate..........5 From 1.6mm to 1.7mm pitch uneven density occurring when coated sheets whose basis weight is 200gsm or more are continuously output...............

  • Page 4: Image Faults

    Image Faults Optimization of fixing pressure and fixing temperature when envelops are fed [Symptom] When envelops pass the fixing assembly, the load is centralized on the overlapping points [a] on the reverse side of envelop. Therefore an image having partial white spots may be output due to the occurrence of worn-out fixing belt surface or shaved rubber of fixing roller surface.
  • Page 5 181 to 220mm 180℃ 190℃ 190℃ 190℃ 195℃ 195℃ More than 221mm 1170 pls 870 pls 600 pls 600 pls 400 pls 200 pls 180℃ 190℃ 190℃ 190℃ 195℃ 195℃ • Classification 4 indicates the default value in the new fixing pressure and fixing temperature table. •...
  • Page 6 -100 -100 -200 -100 -100 -100 -200 -300 Fixing temperature 180℃ 190℃ 190℃ 190℃ 195℃ 195℃ - Width of envelop : 181 to 220mm Classification Paper weight 106 to 128 129 to 150 151 to 180 181 to 220 221 to 256 257 to 300 1240 1170...

  • Page 7: Non-Glossy Streaks Due To The Peeled Off Tape On The Separation Plate

    Non-glossy streaks due to the peeled off tape on the separation plate [Symptom] On the main body whose Countermeasure Cut-in Serial Numbers in Factory is earlier than the following number, non-glossy streaks [a] image may occur with high gloss media or heavy media (200g or more). The arrow indicates the paper feed direction.
  • Page 8 When the above mentioned symptom has occurred, follow the procedure below, however either of the thick type fixing separation unit and thin type fixing separation unit should be chosen according to the conditions. Check to see if the inner paper delivery assembly is the new type or the previous type, if it is the new type follow the procedure A, and if it is the previous type, then follow B.
  • Page 9 6) Remove the separation plate [1] while lifting the rear side. 7) Put the mounting hole [1] on the front side of the new separation plate prepared in the positioning pin [A] and fit the screw [2] on the rear side of the separation plate in the cut out [B]. 8) Put the straight end [1] of the torsion spring in the notch [A] on the separation plate and mount the spring [2] on the positioning pin [B].
  • Page 10 [Note] After mounting the torsion spring, confirm if the straight end of the spring [1] has not come off the notch [A] on the separation plate. 10) Assemble the spring mount pin [1] and the torsion spring [2]. 11) Hook the straight end of the torsion spring [1] on the notch [A] on the separation plate and insert the spring mount pin [2] into the hole [B] on the metal plate.
  • Page 11 [Note] After mounting the torsion spring, confirm if the straight end of the spring [1] has not come off the notch [A] on the separation plate. 13) Mount the duct [1]. - Stepped screw [2] 2 pcs 14) Close the inner paper delivery assembly and install the fixing assembly. 15) Take some prints and check the image.
  • Page 12 If the streaks appear on images even after adjusting the fixing speed, replace the fixing separation unit with the thick type (FM1- R469-000). B). Handling by replacing the inner paper delivery assembly Newly assign the spring set plate (FL1-3976-000) to be used to mount the spring on the rear side of the inner paper delivery assembly.
  • Page 13 6) Reattach the springs attached to the both side of the removed inner paper delivery assembly to the new type inner paper delivery assembly. [Reference] - Apply grease (SE1107) around the spring mount hole. - The front/rear mounting positions and orientations of the springs are specified respectively. Attach the springs as their looped ends [a] come outside.
  • Page 14 10) Reconnect the connector disconnected in the step 5). 11) Fit the boss [b] at the tip of the spring set plate (FL1-3976-000) into the looped portion [a] at the center of the spring on the rear side of the inner paper delivery assembly. 12) Put the looped end of the spring on the rear side of the inner paper delivery assembly in the boss on the fixing base assembly.
  • Page 15 C600i EU 230V Not applicable - Change the component formation so that the fixing separation unit can be removed. Model Serial number imagePRESS C850 Series UL 208V WJC00500 imagePRESS C850 Series EU/O 230V WJD00500 imagePRESS C850 CN 220V WJE00500...

  • Page 16: From 1.6Mm To 1.7Mm Pitch Uneven Density Occurring When Coated Sheets Whose Basis Weight Is 200Gsm Or More Are Continuously Output

    From 1.6mm to 1.7mm pitch uneven density occurring when coated sheets whose basis weight is 200gsm or more are continuously output [Symptom] From 1.6mm to 1.7mm pitch uneven density [a] may appear in main scanning direction on the second sheet or later when coated sheets whose basis weight is 200gsm or more are continuously output.
  • Page 17 [Reference] In case Adjust Fixing Speed will not be displayed on the control panel, change the setting value of Service Mode > Mode List > COPIER > Option > DSPLY-SW > IMGC-ADJ to "1". The value is "0" by default. 6) Change the setting value to minus side and press "OK"...

  • Page 18: Marks On Image Caused By Friction Due To Mini Gripper Edge (Perfect Binder- B1/D1/E1)

    Marks on image caused by friction due to mini gripper edge (Perfect Binder- B1/D1/E1) [Symptom] The marks caused by friction [A] may appear on the first and last pages of glued stacked of sheets during printing. [Reference] This symptom remarkably occurs on glossy paper such as coated paper. [Cause] The stuck of sheets loaded on the height tray assembly is fed by sub gripper assembly and then transferred to the main gripper assembly.
  • Page 19 4) Remove the service PCB cover. • 1 screw 5) Turn on SW1-2 and SW2-8 on the service PCB and set the machine in service mode. [CAUTION] To keep the machine running in service mode, be sure to do so with the trimming assembly stowed inside. 6) Plug the power cord in the wall outlet.
  • Page 20 10) Turn on the power switch. 11) Turn on SW2-1 and -3 on the service PCB and then press the push switch PSW1 3 (three) times to stop the mini gripper at the vertical position. 12) Turn off the main switch and unplug the power cord from the wall outlet. 13) Remove the filter case unit.
  • Page 21 [CAUTION] When attaching the glue transport stay, hang the cut part of the stay to the projection of the glue supply entrance. 15) Stand behind the machine to face the back side and then remove screws [2] fixing the mini grippers [1]. •...
  • Page 22 18) Remove the connector [2] being the right side of mini gripper [1] on your right and then remove the screw [3] to disconnect the ground wire [4]. • 1 screw 19) Lift up (in the direction of the black arrow) left and right mini grippers to remove the 2 (two) mini grippers from the pins [1]. The following photo shows the state that 1 (one) mini gripper [2] has been taken from the back side of machine.
  • Page 23 21) Reassemble the parts in the reverse order from Step 13). [Attention] Make sure that the position of unit [1] being the side of mini gripper is correct and then put the mini gripper. Photo [A] shows upside-down position of the unit on the side of mini gripper. Photo [B] shows the correct position. [Service parts] Part Number Description...

  • Page 24: Soiled Image (Black Dots) Due To Toner Unable To Be Collected By A Scraper

    Soiled image (Black dots) due to toner unable to be collected by a scraper [Symptom] When printing with the machines manufactured before the following serial numbers, soiled image (black dots) [a] may occur at the edge of papers (front or rear side) in 37mm intervals. The arrow [b] indicates the feed direction.
  • Page 25 C700 CN 220V UMH00539 imagePRESS C600i EU 230V UML01338 imagePRESS C600 CN 220V UMK00543 imagePRESS C60 UL 208V UMJ00772 - iR-ADV C9000/C7000/C9000S/C9200/C7200 Series : No implemented due to production discontinuance. - imagePRESS C850 Series : Factory measure have been implemented at production.

  • Page 26: Malfunction

    Malfunction Point to note when replacing the transfer cleaning unit [Symptom] When to replace the transfer cleaning unit, it is required to detach the heat absorbing cover [2] from the old unit [1] and attach the said cover to the new unit [3]. However in service operation a mistake of forgetting to attach the heat absorbing cover occurs from time to time.
  • Page 27 [Service parts] Part Number Description Q'ty Fig.No. FM1-M165-000 HEAT COVER 0 -> 1...

  • Page 28: Safety Cover Coming Off Of Tray 1 Due To The Safety Cover Being Pressed Hard To The Rear Side Or Downward (Saddle/Staple/Booklet/Finisher)

    Safety cover coming off of Tray 1 due to the safety cover being pressed hard to the rear side or downward (Saddle/Staple/ Booklet/Finisher) [Symptom] On the main bodies earlier than the following countermeasure cut-in serial numbers in factory, the safety cover [1] may come off of Tray 1.
  • Page 29 [Service work] When the safety cover comes off, re-attach it following the steps below. Depending on the product, the attaching way shall be selected from the following 2 procedures. 1) For Finisher -AA1, Saddle finisher-AA2, Staple/Booklet finisher -B1/L1/T1 2) For Staple/Booklet finisher-C1/J1/U1 1) For Finisher-AA1, Saddle finisher-AA2, Staple/Booklet finisher-B1/L1/T1 1-1) Open the front door [1] and remove the clip [2].
  • Page 30 1-4) Remove three screws [1] and remove the escape tray cover [2]. 1-5) Tray 1 [1] below the grate-shaped upper guide [2] (For how the tray is moved, see the steps under "Removing the Tray 1."). 1-6) Remove five screws [3] and remove the grate-shaped upper guide [2].
  • Page 31 1-7) Lift the Tray 1 [1] up to the top. [Caution] When moving the tray down to attach it, you need to push the tray liftmotor gear [1] to the front (using a screwdriver or the like) to release the clutch. However, when the clutch is released, the tray [2] drops by its ownweight. Be sure to hold the tray with your hand when releasing the clutch.
  • Page 32 1-8) Remove 4 screws [1] on the Tray 1. 1-9) Remove 5 screws [1] on the undersurface of the Tray 1.
  • Page 33 1-10) Detach the Tray cover (upper) [1]. 1-11) Check the safety cover to retune the come off parts to the original position.
  • Page 34 [Caution] Make sure to check that the safety cover[1] is located over the lever of Tray1 closing detect switch[2]. If it is located different position, the Tray 1 closing detect switch[2] does not work correctly. 1-12) Reassemble the removed parts in reverse order from step 1-10). 2) For Staple/Booklet finisher-C1/J1/M1/U1 2-1) Open the front cover [1] and remove the clip [2].
  • Page 35 2-3) Shift the tray cable cover [1] toward the tray side to remove. 2-4) In the case of the Booklet Finisher, remove six screws [2] and remove the rear cover [3]. In the case of the Staple Finisher, remove five screws [2] and remove the rear cover [3]. 2-5) Remove four screws [1] and then remove the front inside upper cover [2].
  • Page 36 2-6) Remove two screws [1]. 2-7) With the upper cover [2] open, remove the left upper cover [3] by tilting to the right. [Caution] When replacing, hook the two claws [1] of the left upper cover to the steel plate.
  • Page 37 2-8) Lower the Tray 1 [1] below the grate-shaped upper guide [2]. [Caution] When you attach or remove the tray, please be sure to raise the shutter [1], release the latch [3] on the rear surface of the tray while the stack delivery gate [2] of the delivery opening is lifted (covered), and then move down the tray. If you move down the tray without lifting the shutter of the delivery opening, the stack delivery gate comes off from the Finisher.
  • Page 38 2-9) Remove five screws [3] and remove the grate-shaped upper guide [2]. [Note] When removing 5 screws [3], lift the slide wall guide [4] to detach it. 1 hidden screw is located on the back of slide wall guide. 2-10) Lift the Tray 1 [1] up to the top. 2-11) Remove 4 screws [1] on the Tray 1.
  • Page 39 2-12) Remove 5 screws [1] on the undersurface of the Tray 1. 2-13) Detach the Tray cover (upper) [1].
  • Page 40 2-14) Check the safety cover to retune the come off parts to the original position. [Caution] Make sure to check that the rib [1] of safety cover is located over the lever of Tray 1 closing detect switch[2]. If it is located different position, the Tray 1 closing detect switch does not work correctly.
  • Page 41 2-15) Reassemble the removed parts from the step of 2-13). [Caution] When the safety cover is replaced with new type one, the attachment position of the clip [1] shifts to the front side. Please note that. Fig.[A] shows old type and Fig.[B] shows new type. [Service parts] Part Number Description...
  • Page 42 Staple Finisher - J1 KWD71293 Booklet Finisher - J1 KWF43556 Staple Finisher - L1 LWK14216 Booklet Finisher - L1 LWQ08791 Staple Finisher - M1 LYU01723 Booklet Finisher - M1 LYV01732 Staple Finisher - T1 QWP00729 Booklet Finisher - T1 QWQ00856 Staple Finisher - U1 QUX00244 Booklet Finisher - U1...

  • Page 43: Jam (Main Unit)

    Jam (Main Unit) Measures when the display of jam 011B/0118/010F/021B/ 0218/020F/0A1B/0A18/0A0F cannot be canceled (POD Deck Lite- B1/C1/Paper Deck Unit-E1/F1) [Symptom] The display of jam may not be canceled even after removing the paper from jammed pickup unit. This may occur with the machines produced before the serial numbers mentioned in the list below.
  • Page 44 3) Remove the 4 screws [1], and then remove the 2 roller support plates [2] and the 2 brackets [3] from the deck pull-out roller feed guide. 4) Remove the roller [1], 2 bushings [2] and 2 compression springs [3] from the deck pull-out roller feed guide. 5) Replace the feed guide with the lower feed guide (FL0-2918-000).
  • Page 45 Model Serial number PAPER DECK UNIT_-F1 A4 WES05369...

  • Page 46: Jam (Delivery Options)

    Jam (Delivery options) 1004 Jam Code or folded corner on printed out paper due to positional displacement of support (Staple/Saddle/Booklet/ Finisher) [Symptom] 1004 jam or folded corner of printed out paper may occur on machines with serial number earlier than the following countermeasure cut-in serial numbers in factory.
  • Page 47 Part Number Description Q'ty Fig.No. FM3-5188-040 SIDE REGIST, SENSOR PCB ASS'Y 0->1 B) Finisher AN1/AF1/AJ1, Saddle Finisher AN2/AF2/AJ2 Part Number Description Q'ty Fig.No. FM4-7157-010 SIDE REGIST, SENSOR PCB ASS'Y 1->0 FM4-7157-020 SIDE REGIST, SENSOR PCB ASS'Y 0->1 [Countermeasure cut-in serial numbers in factory] Model Serial number Finisher-AJ1 UL...

  • Page 48: 110F Jam Code Due To Meshing Failure Of The Timing Belt (Staple-W1/Booklet-W1/Saddle-An2/Finisher-An1)

    110F Jam code due to meshing failure of the timing belt (Staple- W1/Booklet-W1/Saddle-AN2/Finisher-AN1) [Symptom] 110F Jam may occur during print using finisher. -110F: Lower delivery sensor (PS6) Stationary jam [Cause] When the belt roller [2] of the process upper guide tilts to the processing feed motor (M26) [1] side, the distance between the shafts [a] becomes smaller and makes it easier for the timing belt to get loose.
  • Page 49 4) Reassemble the parts in reverse order from the step 2). 5) Make some prints and be sure that the above symptom does not occur.

  • Page 50: 1008 Jam Code Due To Nip Failure Of Post Card Feeding Rollers (Finisher)

    1008 Jam Code due to nip failure of post card feeding rollers (Finisher) [Symptom] In the machine earlier than the following countermeasure cut-in serial numbers in factory, when feeding a postcard or a paper with a length less than 182mm in feeding direction, were ejected, 1008 jam may occur in rare occasion. -1008 Jam: Buffer path 2 sensor (UN14) Delay Jam [Cause] When pull in current value of the solenoid was insufficient and the installed position of estrangement solenoid unit (SL11) [1] was...
  • Page 51 b-4) Remove screws [1] x3pcs, remove the estrangement solenoid unit [2]. b-5) Replace with a new estrangement solenoid unit (FM1-A170-010) [1]. b-6) Loosen the screws [1] x2pcs, which are fixing the estrangement solenoid unit. b-7) Push in the middle part [1] of the arm of estrangement solenoid unit, by a finger in a direction indicated by arrow. Measure the height[b] between the bottom of buffer guide [2] to the corner of an idler roller holder by a scale.
  • Page 52 [Reference] Marking the corner [1] of the idler roller holder by a permanent marker, may make the adjustment easier. b-8) Fix the solenoid by screws [1] x2pcs. b-9) Reassemble the parts in reverse order from the step b-3). [Service parts] Part Number Description Q'ty...
  • Page 53 [Countermeasure cut-in serial number in factory1] Model Serial No. STAPLE FIN-Q1 UL No implemented due to production discontinuance STAPLE FIN-Q1 EU/O No implemented due to production discontinuance BOOKLET FIN-Q1 UL No implemented due to production discontinuance BOOKLET FIN-Q1 EU/O No implemented due to production discontinuance STAPLE FIN-W1 UL SWT50501 STAPLE FIN-W1 EU/OT...
  • Page 54 Model Serial No. FINISHER-AN1 EU/OT WBQ50108 FINISHER-AN1 CN WBR50025 SADDLE FIN-AN2 US WBT50432 SADDLE FIN-AN2 EU/OT WBU50201 SADDLE FIN-AN2 CN WBV50006...

  • Page 55: Error Code

    Error Code Copier Color | imagePRESS C850/C750/C650 Series | E750-0003 error may occur, when install the Auto Gradation Sensor-A1. [Symptom] E750-0003 error may occur, when install the Auto Gradation Sensor-A1. E750-0003: System software error Combination of the DC Controller software and the Color Sensor CPU software was not correct. [Cause] Caused by incorrect combination of the DC-CON and DSUB3.

  • Page 56: Points To Note When Replacing The Lower Belt Assembly

    Points to note when replacing the lower belt assembly [Detail] The lower belt assembly (FM1-C722-000) with insufficient amount of grease applied to its gear may have been distributed in the field due to the poor control of the amount of applied grease. If the amount of applied grease is insufficient, the grease will be depleted, the gear will be worn out and E007-0022 may occur.
  • Page 57 [Reference] When replacing the upper belt assembly (FM1-C721-000), be sure to apply the proper amount of grease to the gear of the lower belt assembly as stated in Service Manual. [Service parts] FY9-6036 LUBE, SE1107 GREASE...

  • Page 58: Points To Note When Replacing The Fixing Belt Unit

    Points to note when replacing the fixing belt unit [Detail] When the life of the fixing belt unit advances, the greases applied to 27T gear in the fixing drive unit and 31T gear in the fixing belt unit deteriorate. Also abnormal noise (noise of meshing failure of tooth) during operation or E004-0203 may occur when the gear is worn out due to the deterioration of the greases.
  • Page 59 B) Replacement of the 27T gear Prepare 27T gear and Grease SE1107 (FY9-6036-000) to replace it following the steps. • 27T gear ( FL1-1282-000) a) Replacement of 27T gear in the fixing drive unit. 1) Remove 3 (three) screws [1] in the fixing drive unit to detach the support plate [2]. 2) Apply grease sufficiently on the entire circumference of the new 27T gear and replace the 27T gear.

  • Page 60: Points To Note When Replacing Timing Belt Set Of The Operation Tray Assembly (Staple/Booklet Finisher-C1/J1/M1/T1/U1)

    Points to note when replacing timing belt set of the operation tray assembly (Staple/Booklet Finisher-C1/J1/M1/T1/U1) [Detail] If the claws attached to the cogged timing belt (FC5-3553-000) are detached due to the insufficient strength, the back end assist button (FC5-4715-000) and the back end assist plate (4F8-0088-000) are also detached, and the printed paper cannot be output, which may cause E514-8001 error.
  • Page 61 3) Remove the 5 connectors [1] on the underside of the operation tray assembly. 4) Remove the 1 screw [1] located in the direction of the leading edge of the operation tray assembly, and remove the sensor mount [2].
  • Page 62 5) Remove the 2 connectors [1] of the sensor mount. 6) Remove the 3 screws [1] on the underside of the operation tray assembly, and remove the cable guide (including cables) [2].
  • Page 63 7) Remove the 2 screws [1] on the underside of the operation tray assembly, and remove the back end assist motor unit [2]. 8) Remove the 1 screw [1] located in the direction of the trailing edge of the operation tray assembly. 9) Remove the 3 screws [1] on the underside of the operation tray assembly, and remove the guide assembly [2].
  • Page 64 10) Remove the 1 screw [1] near the center of the guide assembly, and remove the back end assist unit [2]. [Reference] If the screw [1] is hidden behind the back end assist plate [3], slide the belt, move the back end assist plate, and remove the screw.
  • Page 65 12) Pull the operation tray cover [1] in the arrow direction to remove. 13) Remove the clip [1] and the E-ring [2] from the back end assist unit, and replace the timing belt [3] with the new type. [Attention] Be careful not to lose the torsion spring [4]. 14) Put each shaft through the back end assist unit, and attach the clip [1] and a new E-ring (XD2-1100-402) [2].
  • Page 66 15) Attach the operation tray cover. 16) Attach the new-type back end assist button and the back end assist plate to the back end assist unit. 17) Attach the parts by reversing the procedure from the step 10). [Service parts] Part Number Description Q'ty...

  • Page 67: E003-0002 Due To Poor Fitting Of The Claws Of The Paper Cooling Lower Ducts

    E003-0002 due to poor fitting of the claws of the paper cooling lower ducts [Symptom] E003-0002 may occur due to the poor fitting of the claws of the paper cooling lower ducts. E003-0002: Pressure Main Thermistor low temperature detection error [Cause] If the claws at the contact of the paper cooling lower left/right ducts in the delivery reverse assembly are not properly seated, cool air leaks from the paper cooling lower ducts towards the fixing assembly and leads to the aforementioned symptom.
  • Page 68 [Note] When the claw is hooked, it clicks. The boss [1] is seen when the claw is only half seated [A]. Also there is a gap [2] between its counterpart. If the boss is not seen and no gap left between the counterpart, then the claw is seated fine [B].
  • Page 69 3) Reinstall the fixing feeding assembly in reverse order of the step.

  • Page 70: E568-8002/Shaved Gear Tooth Due To Overloading With Friction From Sliding While The Estrangement Rack Is Moving (Staple-Q1/W1/Booklet-Q1/W1/Saddle-Am2/An2/Finisher-Am1/An1)

    E568-8002/Shaved gear tooth due to overloading with friction from sliding while the estrangement rack is moving (Staple-Q1/W1/ Booklet-Q1/W1/Saddle-AM2/AN2/Finisher-AM1/AN1) [Symptom] E568-8002 and shaving on the gear tooth may occur in the machine earlier than the following countermeasure cut-in serial numbers in factory. - E568-8002 : Feed Roller HP error [Cause] While the feed roller shaft is moving up and down to detect home position, if the estrangement rack [1] that holds the feed roller...
  • Page 71 B-3-2) Remove the e-rings [3] (x3pcs) to remove the follower roller and then draw out the feed roller. [Reference] - Some models have only 2pcs of e-rings. - Some models have a pin attached to the follower roller B-3-3) Remove the e-rings [4] (x2pcs) to detach the estrangement rack [1]. B-4) Put marks with a magic marker on the teeth of the gear meshing with the estrangement rack.
  • Page 72 B-8) Reassemble the parts in reverse order from the step B-3). Use new e-rings (XD9-0135-000) when doing so. [Service parts] (Common to models) Part Number Description Q'ty Fig. No. XD9-0135-000 RING, E 5 -> 5 HY9-0007-000 LUBE, MOLYKOTE EM-50L, GREASE 0 ->...
  • Page 73 Model Serial No. Finisher-AK1 CN NWD50030 Finisher-AK1 EU/O NWC50342 Finisher-AK1 UL NWB50000 Finisher-AJ1 UL No implemented due to production discontinuance. Finisher-AJ1 EU/OT No implemented due to production discontinuance. Finisher-AJ1 CN No implemented due to production discontinuance. Saddle Finisher-AJ2 CN No implemented due to production discontinuance. Finisher-AM1 UL No implemented due to production discontinuance.

  • Page 74: Specifications-Related

    Specifications-Related The breakage of copy tray hooks due to an overloading of output paper (Copy Tray-P1/R1/R2/Output Tray-A1 ) [Symptom] The copy tray hooks (claws) [1] may break on an engine whose serial number is earlier than the following countermeasure cut- in serial numbers in factory.
  • Page 75 Besides above, explain the customer's attention not to overload the copy tray with the output paper. [Service parts] - Copy Tray R1/ R2 Part Number Description Q'ty Fig.No. FE4-5914-000 TRAY, COPY, 1 1->0 FE4-5914-010 TRAY, COPY, 1 0->1 - Copy Tray P1 Part Number Description Q'ty...

  • Page 76: Notice When Replacing The Fixing Gears

    Notice when replacing the fixing gears. [Detail] When grease applied on fixing belt unit was deteriorated or the applied amount was insufficient, gears may wear out. Therefore, follow the instructions below carefully when replacing the fixing belt unit with a new one. [Service work] Prepare the following gears, new type of E-ring (XD9-0136-000) and grease SE1107 (FY9-6036-000).
  • Page 77 5) Reassemble the parts in reverse order from step 3). [Note] • Put the bearing which was removed at the step 3) to the support plate before fixing the support plate with screws. • Do not reuse the E ring. Replace with a new one. •...
  • Page 78 Part Number Description Q'ty Fig.No. FU9-0977-000 37T/42T GEAR 1->1 FL1-1282-000 27T GEAR 1->1 XD9-0136-000 RING, E 1->1 XG9-0499-000 BEARING, BALL R-1560X2ZZR 2 -> 0 FL1-0579-000 31T GEAR 0 -> 1...

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