Section 8: Troubleshooting Guide - Taylor 60 Operator's Manual

Section 8
Problem
1. No product being
dispensed.
2. The product is too stiff.
3. The product is too soft.
Troubleshooting Guide
Table 8-1
Probable Cause
a. There is an inadequate amount of
mix in the hopper.
b. Control switch is in the OFF
position.
c. There is a freeze-up in the mix inlet
hole.
d. Beater motor out on reset.
e. Beater rotating counterclockwise.
f. Beater motor will not activate with
draw arm in the raised position.
g. Frozen clumps of product blocking
flow of mix to freezing cylinder.
h. Draw arm not engaged in draw
valve.
a. Improper lubrication of torque rotor
O-rings.
b. Improper consistency control
adjustment.
c. The torque rotor is binding.
d. Not enough syrup being blended
with product.
e. Torque arm not installed.
a. Improper consistency control
adjustment.
b. The torque rotor is binding.
c. Improper lubrication of torque rotor
O-rings.
d. Lubrication of torque rotor guide
bearing.
e. Too much syrup being blended
with product.
f. Bad scraper blades.
g. Dirty condenser (air-cooled)
Models 60 and 62
Troubleshooting Guide
Remedy
a. Fill the hopper with mix.
b. Place control switch in the AUTO
position
c. Call a service technician to adjust
hopper temperature.
d. Reset freezer.
e. Call a service technician to correct
rotation. Should rotate clockwise from
the operator's end.
f. An electrical problem requiring a
service call.
g. Improper handling of rerun. Rerun
must be thawed completely and foam
must be skimmed off. Always mix
50% fresh mix with 50% rerun.
h. Center the draw valve on the draw
arm.
a. Lubricate the O-rings properly.
b. Product should be dispensed at 26
to 28ºF (-3.3ºC to -2.2ºC).
c. Before installing the torque arm,
check to see if the torque rotor can be
rotated freely without binding.
d. Calibrate the syrup system. Syrup
delivery should be 1 oz. (29.6 ml) in 6
seconds.
e. Install torque arm.
a. Product should be dispensed at 
26ºF to 28ºF (-3.3ºC to -2.2ºC).
b. Before installing the torque arm,
check to see if the torque rotor can be
rotated freely without binding.
c. Lubricate the O-rings properly.
d. Do not lubricate the guide bearing.
e. Calibrate the syrup system. Syrup
delivery should be 1 oz. (29.6 ml) in 6
seconds.
f. Replace scraper blades.
g. Brush condenser clean every 30
days.
Page
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5-2
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6-5
6-2
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