Technical Support; Service And Support - Siemens SIMATIC KP400 Comfort Operating Instructions Manual

Technical Support

A.1

Service and support

You can find additional information and support for the products described on the Internet at
the following addresses:
● Technical support
● Support request form
● After-sales information system for SIMATIC PC / PG
● SIMATIC Documentation Collection
● Your local representative
● Training center
● Industry Mall
When contacting your local representative or Technical Support, please have the following
information at hand:
● Order number of the device (MLFB)
● BIOS version (industry PC) or image version (HMI device)
● Installed additional hardware
● Installed additional software
Tools & downloads
Please check regularly if updates and hotfixes are available for download to your device. The
downloads are available on the Internet under "After Sales Information System SIMATIC
PC/PG" (see above).
Comfort Panels
Operating Instructions, 03/2012, A5E03404994-02
(http://www.siemens.de/automation/csi_en_WW)
(http://www.siemens.com/automation/support-request)
(http://www.siemens.com/asis)
(http://www.siemens.com/simatic-tech-doku-portal)
(http://www.automation.siemens.com/mcms/aspa-db/en/Pages/default.aspx)
(http://sitrain.automation.siemens.com/sitrainworld/?AppLang=en)
(http://mall.automation.siemens.com)
Technical Support
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