Problem Solving; General Problems - Xerox DocuColor 5252 Operator's Manual

General problems

Problem
The digital press does not power on.
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Do c u Co lo r 52 5 2 O pe r a to r Ma n ua l
7.

Problem solving

When a problem occurs with your digital press, instructions
appear on the Touch Screen. Refer to the information in this
chapter to help resolve the problem.
If the digital press has a loss of power and you cannot access the
Machine Details tab to get the serial number, open the two main
front doors. The serial number label is in the center of the bottom
frame of the digital press.
This chart lists problems and suggested solutions that apply to
your digital press. If the problem persists after following all
instructions, call your Xerox representative.
• Ensure the power cord is plugged into the receptacle
correctly.
• Ensure the power switch inside the front left door is set to
the on position.
Note:
If the color server indicates that the digital press has a
fault and the touch screen does not readily display a message,
press the Machine Status button and touch Error Log to display
the fault history.
Suggested solutions
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