Administration Problem Solving; Smb Troubleshooting - Xerox Versant 80 Press System Administration Manual

Administration Problem
Solving

SMB Troubleshooting

This section describes the troubleshooting, notes and restrictions when using SMB.
When You Cannot Communicate with the Press
Cause
The computer and the ma-
chine are using different
protocols.
The machine and the com-
puters belong to different
networks (subnets).
The host name for the ma-
chine is already in use.
Xerox ® Versant ® 80 Press
System Administration Guide
Check point
From Windows Start, Search and
while searching for other computers,
Windows cannot find Network Com-
puter or the copier/printer.
From Windows Start, Search and
while searching for other computers,
Windows cannot find Network Com-
puter or the copier/printer.
Print out the Printer Settings List to
confirm if "Duplicate Host Name" is
printed in the SMB status informa-
tion.
12
Remedy
Configure the machine and
each computer to use the
same SMB operational pro-
tocol.
When the machine and the
computers are on different
networks, consult your net-
work administrator.
Use the CentreWare Inter-
net Services to change the
host name to a unique
name, or initialize the ma-
chine settings to the default
settings.
12-1