Problem Solving; Centreware Internet Services; Troubleshooting - Xerox Versant 2100 Press System Administration Manual

Problem Solving

CentreWare Internet Services

This section describes how to troubleshoot CentreWare Internet Services.

Troubleshooting

This section describes the causes and recommended remedies for errors that may occur
while using CentreWare Internet Services.
Symptom
CentreWare Internet Connect-
ing with Services is impossible.
The "Please wait" message is
displayed throughout.
Xerox ® Versant 2100 Press
System Administration Guide
Remedy
Is the press working properly?
Check if the press is powered on.
Is CentreWare Internet Service activated?
Print out the Printer Settings List to confirm.
Is the Internet address correctly entered?
Confirm the Internet address again. If the problem persists,
enter an IP address to make a connection.
Is a proxy server being used?
Depending on the proxy server, connections may not be pos-
sible. Set the browser not to "Use proxy server" or set that
particular address not to use a proxy server.
Wait for a while as instructed.
If the status does not change, click the Refresh button.
If this does not have any effect, confirm the press is working
properly.
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