Other Problems - Xerox 6030 User Manual

8.3

Other Problems

Follow the instructions provided in the table to recover from the errors which are
listed.
Nothing is displayed on the
printer control panel.
It is not possible to insert
documents
Media jams occur
frequently
258
Error
• Verify that the machine is connected to a
correctly rated power supply, that the power
plug is plugged in, and that the power switches
and the circuit breaker switch are in the On
positions.
• Adjust the contrast of the touch screen.
• Check the printer control panel for error
messages or error codes.
• Perform the corrective measures indicated on
the control panels.
• If the condition does not improve, contact your
Service Representative.
• Check for and remove loose pieces of media
from inside the machine.
• Verify that the media is not curled, folded,
wrinkled, or torn. Replace the media if any of
these conditions apply.
• Verify that the media is loaded correctly.
Reload the media if necessary.
• Verify that suitable media is being used. Only
use paper recommended by your Service
Representative.
Recovery
Chapter 8 Problem Solving