Auto Service Request Checklist; Logistics Checklist; Table 15 - Oracle Server X6-2 Installation Manual

Preparation Checklists

Auto Service Request Checklist

Complete the following checklist if you are planning to use Auto Service Request with the
server.

TABLE 15

Auto Service Request Considerations
Do you have a My Oracle Support Online Account to
register Auto Service Request?
Do you have your My Oracle Support Customer
Support Identifier (CSI) number?
Do you have the host name and IP address for the
server that will have Auto Service Request Manager?
Will the system need a proxy server? If so, what is the
host name and IP address for the proxy server?
Do you have the Technical Contact information for
Auto Service Request? This information should include
the first name, last name, and e-mail address of the
contact.

Logistics Checklist

Complete the following checklist to ensure that the logistics requirements are met for the data
center in which the server will be installed.
TABLE 16

Logistics Checklist

Logistics Checklist Considerations
Do you have contact information for the data center personnel?
Is there security or access control for the data center?
Are there any security background checks or security clearances
required for vendor personnel to access the data center? If yes,
then do you have a recommended agency?
How many days in advance must background checks be
completed?
Are there any additional security access issues?
Is computer room access available for installation personnel?
Are laptops, cell phones, and cameras allowed in the data center?
Does the building have a delivery dock?
138 Oracle Server X6-2 Installation Guide • July 2020

Auto Service Request Checklist

Yes
Yes No N/A Comment
No N/A Comment