Support And Other Resources; Accessing Proliant Easy Connect Support; Accessing Hewlett Packard Enterprise Support; Information To Collect - HPE ProLiant EC200a Maintenance And Service Manual

Support and other resources

Accessing ProLiant Easy Connect Support

For the latest server support information, see the Hewlett Packard Enterprise ProLiant Easy Connect
Support Portal (https://support.prolianteasyconnect.com).

Accessing Hewlett Packard Enterprise Support

•
For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website
(http://www.hpe.com/assistance).
•
To access documentation and support services, go to the Hewlett Packard Enterprise Support
Center website (http://www.hpe.com/support/hpesc).

Information to collect

•
Technical support registration number (if applicable)
•
Product name, model or version, and serial number
•
Operating system name and version
•
Firmware version
•
Error messages
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Product-specific reports and logs
•
Add-on products or components
•
Third-party products or components

Websites

•
Hewlett Packard Enterprise Information Library (http://www.hpe.com/info/enterprise/docs)
•
Hewlett Packard Enterprise Support Center (http://www.hpe.com/support/hpesc)
•
Contact Hewlett Packard Enterprise Worldwide (http://www.hpe.com/assistance)
•
Customer Self Repair (http://www.hpe.com/support/selfrepair)
Support and other resources 64