Warranty Terms; Warranty Claims Procedures - SaMASZ KDD 861 Operator's Manual

11. WARRANTY TERMS

11.1. Warranty claims procedures

1. The manufacturer guarantees its products against faults in materials or production.
2. Warranty period is for two years from the date of sale to the purchaser, stated above.
3. Any repair which is subject to warranty should be carried out by an authorised SaMASZ dealer.
Upon completion of the repair, the dealer must submit a warranty claim within 14 days.
4. Warranty claims regarding replacing of the product are considered if received within 14 days
after it is completed by the manufacturer.
5. The following parts and situations are not covered by warranty:
a) wearing parts: cutting plates, sliding skids, intersecting axis gears and parts inside the
gearboxes, bushings and sliding elements, clutchech, joints, knife holder, knife
mountings, cutting knives, V-belts, sprockets, drive chain, conditioner's tines and
rollers, roller conditioner's rubbers, bearings, rubber-metal fenders, safety curtains,
conveyor's belts, swath guides rubbers, connective elements, etc. These repairs may be
done only at purchaserer's cost.
b) use for any other purpose than those described in the operator's manual,
c) operation on stoney fields and results such as: damage of tine conditioner's shaft, discs,
bending of cutterbar (stone with its diameter of 5.5" will not move between the discs
and conditioner's shaft,
d) running into any obstacle,
e) too fast lowering of the cutterbar to the ground,
f) transport and accidental damage,
g) breaking, damage of tine conditioner's shaft, conveyor's belt.
6. The Purchaser bears the costs of technical evaluation - when the manufacturer finds that
a claimed product is free of defects and a technical report confirms that.
7. The manufacturer has the right to cancel a warranty in the following cases:
a) interference of the interior of the mower, changes of its mechanical design or
intentional damages, bending parts of the mower and so on,
b) operating with only 1 knife on the disc or without disc cover plates,
c) damage caused by accidents, running into obstacles or other events, for which
the warrantor is not responsible,
d) using of knives, knife holders and mountings other than originally delivered by
SaMASZ,
e) negligent maintenance,
f) use of non-genuine spare or replacement parts that are not specifically designed for the
model in question,
g) lack of needed records in the warranty card or filling in the warranty card
independently,
h) use of the mower not in accordance with operator's manual or for incorrect purpose,
or use of the machine by untrained persons.
8. Manufacturer can break the service agreement with immediate effect when the user does not
pay the invoice according to that agreement in a timely manner and the delay in payment is
longer than 30 days from maturity date. Breaking the service agreement caused by the user also
invalidates the warranty.
Operator's manual
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Double-sided disc mowers
with central suspension