Warranty Terms; Warranty Claims Procedures - SaMASZ P4-471 Operator's Manual

11. WARRANTY TERMS

11.1. Warranty claims procedures

1. The manufacturer guarantees its products against faults in materials or production.
2. Warranty period is for two years from the date of sale to the purchaser, stated above.
3. Any repair which is subject to warranty should be carried out by an authorised SaMASZ dealer.
Upon completion of the repair, the dealer must submit a warranty claim within 14 days.
4. Warranty claims regarding replacing of the product are considered if received within 14 days
after it is completed by the manufacturer.
5. The following parts and situations are not covered by warranty:
a) wearing parts: intersecting axis gears and parts inside the gearboxes, bushings and
sliding elements, joints, arms with tines, rubber-metal fenders, tires, connective
elements, etc.
b) use for any other purpose than those described in the operator's manual,
c) operation on stoney fields resulting in damaging of tines,
d) running into any obstacle,
e) too fast lowering of the rotors to the ground,
f) transport and accidental damage,
6. The Purchaser bears the costs of technical evaluation - when the manufacturer finds that
a claimed product is free of defects and a technical report confirms that.
7. The manufacturer has the right to cancel a warranty in the following cases:
a) interference of the interior of the tedder, changes of its mechanical design or
intentional damages, bending parts of the tedder and so on,
b) operating with only one tine on the rotor,
c) damage caused by accidents, running into obstacles or other events, for which
the warrantor is not responsible,
d) use of different tines - not original SaMASZ tines,
e) negligent maintenance,
f) use of non-genuine spare or replacement parts that are not specifically designed for
the model in question,
g) lack of needed records in the warranty card or filling in the warranty card
independently,
h) use of the tedder not in accordance with operator's manual or for incorrect purpose,
or use of the machine by untrained persons.
8. Manufacturer can break the service agreement with immediate effect when the user does not
pay the invoice according to that agreement in a timely manner and the delay in payment is
longer than 30 days from maturity date. Breaking the service agreement caused by the user also
invalidates the warranty.
NOTE:
Please ask your dealer to complete and return the warranty card, otherwise you may lose
your warranty rights.
The warranty card is valid only when it contains the following information: address, date
and place of purchase, mower type and invoice number.
Operator's manual
- 28 -
Rotary tedder P4 – 471 and P4 – 531
Rotary tedder P6 – 651 and P6 – 771