997-433-000-5, Issue 5
ID2000 Series Installation & Commissioning Manual
2.4.2 What to do if Your Module is Damaged or
If you have problems regarding the quality of any supplied
order items including the control panel, its ancillaries or
this manual or items are missing, follow the procedure
1 DO NOT continue with the installation but contact your
2 To aid your supplier and the manufacturer, you are
a. Quote the manufacturer's unique batch reference
b. With reference to PCBs, quote the part number and
c. Note all the details relevant to your complaint, date of
3 Where the product needs to be returned to your
supplier for advice on what to do next.
Similarly, if the product is found to be faulty during
installation contact your supplier immediately.
number which can be found on the packaging, main
chassis or inside the back box
revision level which can be found along one edge of
the PCB - refer to the applicable section of this manual
for specific details.
receipt, packaging condition, etc. and forward this to
supplier, you are requested to use the original
packaging, or suitable anti-static equivalent, wherever