Troubleshooting the PTX1000
IN THIS SECTION
PTX1000 Troubleshooting Resources Overview | 114
PTX1000 Alarm Messages Overview | 115
Chassis Alarm Messages on the PTX1000 | 115
PTX1000 Troubleshooting Resources Overview
To troubleshoot a PTX1000, you use the Junos OS CLI, alarms, and LEDs on the network ports, management
panel, and components.
LEDs—When the Routing Engine detects an alarm condition, it lights the red or yellow alarm LED on the
management panel as appropriate. In addition, you can also use component LEDs and network port LEDs
to troubleshoot the PTX1000. For more information, see the following topics:
PTX1000 Chassis Status LEDs on page 35
PTX1000 Management Port LEDs on page 33
PTX1000 Network Port LEDs on page 31
PTX1000 Fan Module LEDs on page 38
PTX1000 Power Supply LEDs on page 43
CLI—The CLI is the primary tool for controlling and troubleshooting hardware, Junos OS, routing protocols,
and network connectivity. CLI commands display information from routing tables, information specific
to routing protocols, and information about network connectivity derived from the ping and traceroute
utilities. For information about using the CLI to troubleshoot Junos OS, see the appropriate Junos OS
configuration guide.
JTAC—If you need assistance during troubleshooting, you can contact the Juniper Networks Technical
Assistance Center (JTAC) by using the Web or by telephone. If you encounter software problems, or
problems with hardware components not discussed here, contact JTAC.
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