Troubleshooting Hardware; Troubleshooting The Ptx1000; Ptx1000 Troubleshooting Resources Overview; Ports - Juniper PTX1000 Hardware Manual

CHAPTER 5

Troubleshooting Hardware

Troubleshooting the PTX1000

PTX1000 Troubleshooting Resources Overview

Copyright © 2018, Juniper Networks, Inc.
Troubleshooting the PTX1000 on page 101
PTX1000 Troubleshooting Resources Overview on page 101
PTX1000 Alarm Messages Overview on page 102
Chassis Alarm Messages on the PTX1000 on page 102
To troubleshoot a PTX1000, you use the Junos OS CLI, alarms, and LEDs on the network
ports, management panel, and components.
LEDs—When the Routing Engine detects an alarm condition, it lights the red or yellow
alarm LED on the management panel as appropriate. In addition, you can also use
component LEDs and network port LEDs to troubleshoot the PTX1000. For more
information, see the following topics:
PTX1000 Chassis Status LEDs on page 32
PTX1000 Management Port LEDs on page 31
PTX1000 Network Port LEDs on page 29
PTX1000 Fan Module LEDs on page 35
PTX1000 Power Supply LEDs on page 39
CLI—The CLI is the primary tool for controlling and troubleshooting hardware, Junos
OS, routing protocols, and network connectivity. CLI commands display information
from routing tables, information specific to routing protocols, and information about
network connectivity derived from the ping and traceroute utilities. For information
about using the CLI to troubleshoot Junos OS, see the appropriate Junos OS
configuration guide.
JTAC—If you need assistance during troubleshooting, you can contact the Juniper
Networks Technical Assistance Center (JTAC) by using the Web or by telephone. If
you encounter software problems, or problems with hardware components not
discussed here, contact JTAC.
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