Shipping A Defective Assembly Back To Keysight Technologies - Keysight Technologies X Series Service Manual

Replacement Parts

Shipping a Defective Assembly Back to Keysight Technologies

Shipping a Defective Assembly Back to Keysight Technologies
1. When you receive the rebuilt/exchange assembly, be careful not to
2. Complete the failure report.
3. Place the failure report and the defective assembly in the box. Be sure to
4. Seal the box with tape.
Keysight CXG, EXG, and MXG X-Series Signal Generators Service Guide
damage the box and shipping hardware in which it was shipped. You will
use that box and shipping hardware to return the defective assembly. The
box you receive should contain the following:
—the rebuilt assembly
—an exchange assembly failure report
—a return address label
remove the enclosed return address label.
If you are inside the United States, stick the pre-printed return address
label over the label that is already on the box and return the box to
Keysight Technologies. (Keysight Technologies pays postage on boxes
mailed within the United States.)
If you are outside the United States, do not use the return address label;
instead, address the box to the nearest Keysight Technologies sales and
service office.
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