Troubleshooting Procedure
5. If the DEFINITY system Port State does not change. Reset the link by
pressing the
This will reset the protocol stack associated with this particular link.
6. If the problem persists, escalate
1.
For additional Troubleshooting Techniques, consult the "CallVisor PC ASAI Installation and
Avaya support services for the MAPD system will not troubleshoot a
Reference."
customer LAN. If the customer LAN is experiencing difficulties, customers should
follow the escalation path supplied by their LAN provider.
D-4
Issue 3 May 2002
button on the "CV/LAN Port Status/Control" Screen.
STATE
1
.
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