Ricoh Pro C7200 Operating Instructions Manual page 234

8. Troubleshooting Paper Delivery Problems
• Is the paper feed roller covered with paper dust?
Paper dust on the surface of coated paper may reduce the traction of the paper feed roller and
cause paper misfeeding due to paper slippage or insufficient separation.
By cleaning the paper feed roller, the frictional force can be restored so that paper misfeeding will
not occur.
For details about cleaning the paper feed roller of the wide LCT, see page 248 "Cleaning the
Paper Feed Path".
An envelope is used.
Depending on the type of envelope, air trapped inside may be squeezed out when the paper feed roller
picks up the envelope and cause slippage leading to a misfeed.
• Have you flattened the envelope?
Flatten the envelope and all its edges to eliminate air before loading. If the envelope is curled,
decurl it before loading.
Two-tray wide LCT (Vacuum Feed LCIT RT5120) is used.
The factory-set airflow of the wide LCT may not be strong enough to separate the sheets.
Increase the airflow.
1. Remove the paper, ruffle it, and reload it.
For details about ruffling the paper, see "Fanning the Paper", Preparation.
2. If the problem persists, load the sheets the other way up.
3. If the problem persists, select 1301: [2-Tray LCIT: Paper Feed Mode] in [Advanced Settings] for the
custom paper you are using, and then set [Paper Feed Mode:Fan Level] to [Prevent Non Feed
(Stronger Blow)].
4. If the problem persists, set [Paper Feed Mode:Fan Level] to [Prevent Non Feed (Strongest Blow)]
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