Requesting Assistance - Nortel 1000E Maintenance Manual
Communication server
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Also See for 1000E:
- Installation and configuration manual (490 pages) ,
- Upgrade (230 pages) ,
- Maintenance manual (222 pages)
Table of Contents
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Requesting assistance
Table 35
Checklist for service requests
Name of person requesting service
Company represented
Telephone number
System number/identification
Installed software generic and issue
(located on data disk)
Modem telephone number and
password (if applicable)
Seriousness of request
(see Tables 33 and 34)
Description of assistance required
Collect the information listed in Table 35 before you call for service.
Technical Assistance service
Communication Server 1000E
Page 157 of 162
Maintenance
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