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To get support
Event list
When an event is registered, the web interface shows an event icon
long as the event is active. The ACU display shows also active events. To view the event
list with active events, click the event icon from the icon bar at the top of the web
interface, or select HELPDESK > Event list from the left navigation pane.
The Event list page shows a detailed list of active events and notifications including the
time of the first occurrence, ID and severity of the event message, and a short text
describing the error. Active events are cleared from the event list when the error is
cleared. They are moved to the section Notifications and are displayed for 24 hours. All
entries in the section Notifications are cleared automatically after 24 hours and after
restart of the system.
For a list of all events with description, error code (ID), explanation and remedy see List
of ADU events on page B-2 and List of ACU events on page B-8.
Proxy server settings in your browser
If you are connecting your computer using a LAN or WLAN interface, the Proxy server
settings in your browser must be disabled before accessing the web interface. Most
browsers support disabling of the Proxy server settings for one specific IP address, so you
can disable Proxy server settings for the web interface only, if you wish. Consult your
browser help for information.
To disable the use of a Proxy server completely, do as follows:
The following description is for Microsoft Internet
Note
Explorer. If you are using a different browser, the
procedure may be different.
1. In Microsoft Internet Explorer, select Tools > Internet Options > Connections >
LAN Settings.
2. Clear the box labelled Use a proxy server for your LAN.
3. Click OK.
When the proxy server settings are disabled, close and restart your browser.
You may need to change this setting back on return to your Internet connection.
7-4
in the icon bar as
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