Technical Support - Comtrol DeviceMaster EIP Series Hardware Installation And Configuration Manual

Troubleshooting and Technical Support
Ports Model
EIP-2102
2
EIP-2202
DIN
EIP-2302
Rail
EIP-2402
4
EIP-2304
DIN
Rail
4
Comtrol device
Panel
Mount

Technical Support

If you need technical support use one of the following methods.
Downloads (FTP)
Downloads (HTTP)
Web site
Phone
84 - Troubleshooting and Technical Support
• The STATUS LED on the device is lit, indicating you have power and it has
completed the boot cycle.
Note: The STATUS LED flashes while booting and it takes approximately 15
seconds for the Bootloader to complete the cycle. When the Bootloader
completes the cycle, the LED has a solid, steady light that blinks
approximately every 10 seconds.
• If the LINK (green) LED is lit, it indicates a working Ethernet connection.
• If the ACT (yellow) LED flashes, it indicates network activity.
• The STATUS LED on the device is lit, indicating you have power and it has
completed the boot cycle.
Note: The STATUS LED flashes while booting and it takes approximately 15
seconds for the Bootloader to complete the cycle. When the Bootloader
completes the cycle, the LED has a solid, steady light that blinks
approximately every 10 seconds.
• If the LINK (green) LED is lit, it indicates a working Ethernet connection.
• If the ACT (yellow) LED flashes, it indicates network activity.
• The PWR LED on the front of the unit is lit, which indicates it has power
and has completed the boot cycle.
Note: The PWR LED flashes while booting and it takes approximately 15
seconds for the Bootloader to complete the cycle. When the Bootloader
completes the cycle, the LED has a solid, steady light that blinks
approximately every 10 seconds.
• The red LNK/ACT LED is lit, which indicates a working Ethernet
connection.
• If the red 100 LED is lit, it indicates a working 100 MB Ethernet connection
(100 MB network, only).
Comtrol Contact Information
ftp://ftp.comtrol.com/html/DM_UP_Main.htm
http://downloads.comtrol.com/html/DM_UP_Main.htm
http://www.comtrol.com
(763) 957-6000
DeviceMaster EIP | UP Hardware Installation and Configuration Guide: 2000633 Rev. C
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Network LEDs