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Comtrol Device Master UP Hardware User's Manual

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  • Page 1 Hardware User Guide...
  • Page 2 Copyright © 2005 - 2014. Comtrol Corporation. All Rights Reserved. Comtrol Corporation makes no representations or warranties with regard to the contents of this document or to the suitability of the Comtrol product for any particular purpose. Specifications subject to change without notice.

  • Page 3: Table Of Contents

    Table of Contents Getting Started ........................5 Quick Start ..............................5 Locating Software and Documentation ....................6 Hardware Installation......................9 Configuring the DeviceMaster UP ...................11 PortVision DX Overview ..........................11 PortVision DX Requirements........................12 Installing PortVision DX..........................12 Configuring the Network Settings ......................16 Checking the Protocol Firmware Version.....................
  • Page 4 Table of Contents RedBoot Procedures......................41 Accessing RedBoot Overview ........................41 Establishing a Serial Connection ......................42 Establishing a Telnet Connection......................43 Determining the Network Settings ......................44 Configuring the Network Settings ......................44 Changing the Bootloader Timeout ......................45 Determining the Bootloader Version...................... 45 Resetting the DeviceMaster UP .......................

  • Page 5: Getting Started

    Getting Started This guide discusses initial DeviceMaster UP installation and hardware configuration for the DeviceMaster UP with 16-ports. This guide does not discuss configuring the port characteristics or protocol-specific programming information. See Locating Software and Documentation on Page 6 to locate the firmware and the appropriate documentation for your environment.

  • Page 6: Locating Software And Documentation

    DeviceMaster UP Software and Firmware PortVision DX is the application for Windows that you use to configure network settings and upload the firmware for your protocol. Use PortVision DX to manage Comtrol Ethernet-attached devices to: • Scan the network for attached devices •...
  • Page 7 Getting Started Modbus Router Firmware and Documentation Modbus Router (.msi) contains the firmware and supporting files. The firmware provides embedded configuration web pages. You may need to update the DeviceMaster UP with the latest version. Depending on the model you purchased, the Firmware DeviceMaster UP may or may not have the Modbus Router firmware loaded.
  • Page 8 Getting Started DeviceMaster UP 16-Port Hardware User Guide: 2000596 Rev. B 8 - Getting Started...

  • Page 9: Hardware Installation

    Hardware Installation Use the following procedure to install the DeviceMaster UP 16-port with an external power supply. 1. Place the DeviceMaster UP on a stable surface. Note: Do not connect multiple units until you have changed the default IP address, see Initial Configuration on Page 35.
  • Page 10 Hardware Installation DeviceMaster UP 16-Port Hardware User Guide: 2000596 Rev. B 10 - Hardware Installation...

  • Page 11: Configuring The Devicemaster Up

    Configuring the DeviceMaster UP The DeviceMaster UP platform includes PortVision DX, which is the management application that you use to manage all Comtrol Ethernet-attached devices. Note: Existing installations: PortVision DX replaces PortVision Plus, you must install PortVision DX v3.02 or higher to upload the latest firmware.

  • Page 12: Portvision Dx Requirements

    Windows Server 2003 • Windows XP PortVision DX requires that you connect the Comtrol Ethernet-attached product to the same network segment as the Windows host system if you want to be able to scan and locate it automatically during the configuration process.
  • Page 13 Configuring the DeviceMaster UP 3. Click Next on the Welcome screen. 4. Click I accept the terms in the License Agreement and Next. 5. Click Next or optionally, browse to a different location and then click Next. DeviceMaster UP 16-Port Hardware User Guide: 2000596 Rev. B Configuring the DeviceMaster UP - 13...
  • Page 14 Configuring the DeviceMaster UP 6. Click Next to configure the shortcuts. 7. Click Install. 8. Depending on the operating system, you may need to click Yes to the Do you want to allow the following program to install software on this computer? query.
  • Page 15 10. Depending on the operating system, you may need to click Yes to the Do you want to allow the following program to make changes to this computer? query. 11. Select the Comtrol Ethernet-attached products that you want to locate and then click Scan.

  • Page 16: Configuring The Network Settings

    2. Start PortVision DX using the PortVision DX desktop shortcut or from the Start button, click Programs > Comtrol > PortVision DX > PortVision DX. 3. Depending on your operating system, you may need to click Yes to the Do you want to allow the following program to make changes to this computer? query.
  • Page 17 Configuring the DeviceMaster UP 5. Highlight the DeviceMaster UP for which you want to program network information and open the Properties screen using one of these methods. • Double-click the DeviceMaster UP in the Device Tree or Device List pane. •...
  • Page 18 Configuring the DeviceMaster UP 6. Optionally, rename the DeviceMaster UP in the Device Name field. Note: The MAC address Device Status fields are automatically populated and you cannot change those values. 7. Optionally, enter the serial number, which is on a label on the DeviceMaster 8.

  • Page 19: Checking The Protocol Firmware Version

    DeviceMaster UP. If you see SocketServer or NS-Link as the Software Version, you must load the appropriate firmware for your protocol. 3. Check the Comtrol FTP site to see if there is a later version available at: ftp://ftp.comtrol.com/dev_mstr/up/software/modbus_router/firmware.

  • Page 20: Uploading Protocol-Specific Firmware On The Devicemaster Up

    Page 12) and install the firmware.msi file. 1. Start PortVision DX by double-clicking the PortVision DX desktop icon or click Start > Programs > Comtrol > PortVision DX > PortVision DX. 2. Right-click the device or devices for which you want to upload firmware and click the Advanced >...
  • Page 21 Configuring the DeviceMaster UP 4. Click Yes to upload the firmware. 5. Click OK to the advisory message about waiting until the DeviceMaster UP is on-line and in the next minute the DeviceMaster UP unit or units should display ON-LINE in the Status field. 6.

  • Page 22: Customizing Portvision Dx

    Configuring the DeviceMaster UP Customizing PortVision DX You can customize how PortVision DX displays the devices. You can even create sessions tailored for specific audiences. You can also add shortcuts to other applications using Tools > Applications > Customize feature. The following illustrates how you can customize your view.

  • Page 23: Accessing Devicemaster Up Documentation From Portvision Dx

    Use this procedure to initially download a document or documents. Documentation 1. If necessary, open PortVision DX > Start/Programs > Comtrol > PortVision DX > PortVision DX or use the desktop shortcut. 2. Click Help > Documentation. 3. Optionally, click the DOWNLOAD THE CURRENT...

  • Page 24: How To Open Previously Downloaded Documents

    Previously PortVision DX. Downloaded Note: Optionally, you can browse to the Program Files (x86) > Comtrol > PortVision Documents DX > Docs subdirectory and open the document. 1. If necessary, open PortVision DX > Start/Programs > Comtrol > PortVision DX >...

  • Page 25: Connecting Serial Devices

    Connecting Serial Devices Note: If you have a DeviceMaster UP with 1, 2, or 4-ports, use the DeviceMaster UP Hardware Installation and Configuration Guide because the RJ45 connectors have different pin outs. This section discusses connecting your serial devices to the DeviceMaster UP. It also provides you with information to build serial cables and loopback connectors to test the serial ports.

  • Page 26: Rj45 Null-Modem Cables (Rs-232)

    RJ45 Null-Modem Cables (RS-232) RJ45 Null-Modem Cables (RS-232) Use the following figure if you need to build an RS-232 null-modem cable. A null- modem cable is required for connecting DTE devices. RJ45 DB25 RJ45 Signal Pins Pins Pins Pins Signal Note: You may want to purchase or build a straight-through cable and purchase a null-modem adapter.

  • Page 27: Rj45 Loopback Plugs

    RJ45 Loopback Plugs RJ45 Loopback Plugs Loopback connectors are RJ45 serial port plugs with pins wired together that are used in conjunction with application software (Test Terminal for Windows, which is available in PortVision DX or Minicom for Linux) to test serial ports. The DeviceMaster UP is shipped with a single loopback plug (RS- 232/422).
  • Page 28 Connecting RJ45 Devices DeviceMaster UP 16-Port Hardware User Guide: 2000596 Rev. B 28 - Connecting Serial Devices...

  • Page 29: Managing The Devicemaster Up

    Managing the DeviceMaster UP This section discusses the following DeviceMaster UP maintenance procedures: • Rebooting the DeviceMaster UP • Uploading Firmware to Multiple DeviceMaster UPs on Page 30 • Configuring Multiple DeviceMaster UPs Network Addresses on Page 31 Note: You can configure the network addresses for multiple DeviceMaster UPs, configure common settings for the DeviceMaster UPs, and save the settings to a configuration file that you can use to load settings up to all or selected DeviceMaster UPs.

  • Page 30: Uploading Firmware To Multiple Devicemaster Ups

    Managing the DeviceMaster UP Uploading Firmware to Multiple DeviceMaster UPs You can use this procedure if your DeviceMaster UP is connected to the host PC, laptop, or if the DeviceMaster UP resides on the local network segment. 1. If you have not done so, install PortVision DX (Installing PortVision DX Page 37) and Scan the network.

  • Page 31: Configuring Multiple Devicemaster Ups Network Addresses

    Managing the DeviceMaster UP Configuring Multiple DeviceMaster UPs Network Addresses You can configure the network addresses for multiple DeviceMaster UPs using the Assign IP to Multiple Devices option. In addition, you can also configure common settings for the DeviceMaster UP web page and save the settings to a configuration file that you can load to all or selected DeviceMaster UPs.

  • Page 32: Local Using The Ip Address Or Mac Address

    Managing the DeviceMaster UP 7. Enter the IP Address for the DeviceMaster UP. It is not necessary to enter the Subnet Mask and Default Gateway. 8. Click Ok to close the Add New Device window. It may take a few moments to save the DeviceMaster UP.

  • Page 33: Using Configuration Files

    Managing the DeviceMaster UP 6. Select LOCAL for the Detection Type. 7. Enter the MAC address or network information. Note: A MAC address label is attached to all DeviceMaster UP units. The first three pairs of digits start with 00 C0 4E. 8.

  • Page 34: Loading A Configuration File

    Managing the DeviceMaster UP Loading a Use the following procedure to load a previously saved a DeviceMaster UP Configuration File configuration file. Load a configuration file and apply it to a selected DeviceMaster UP or DeviceMaster UPs from the Main screen or the Software Settings tab on the Properties screen.

  • Page 35: Managing Bootloader

    Use the following procedure to upload Bootloader to the DeviceMaster UP. Bootloader Typically, you should not update the Bootloader unless advised to do so by Comtrol Technical Support or a notice has been posted to the firmware download page on the ftp site.
  • Page 36 Managing the DeviceMaster UP 3. Right-click the DeviceMaster UP for which you want to update, click Advanced > Upload Firmware, browse to the Bootloader .cmtl file, and then click Open. 4. Click Yes to the Upload Firmware message that warns you that this is a sensitive process.

  • Page 37: Accessing Redboot Commands In Telnet/Ssh Sessions (Portvision Dx)

    Managing the DeviceMaster UP Accessing RedBoot Commands in Telnet/SSH Sessions (PortVision DX) You can open a Telnet or SSH session using PortVision DX to access RedBoot commands. Use the following procedure to access a telnet or SSH session with PortVision DX. 1.
  • Page 38 Managing the DeviceMaster UP 3. If necessary, enter the password and press Enter. If a password has not been set, press Enter. If using an SSH session, press Enter to the login as prompt. 4. Type Reset, press Enter, and close the telnet session. 5.
  • Page 39 Managing the DeviceMaster UP 6. Select Telnet or SSH, leave the Selected Port number, and click Ok. 7. Press Enter. You can type help to review the RedBoot commands. You can also refer to RedBoot Command Overview on Page 47. Note: The dm prompt should be replaced by a redboot prompt.
  • Page 40 Managing the DeviceMaster UP DeviceMaster UP 16-Port Hardware User Guide: 2000596 Rev. B 40 - Managing the DeviceMaster UP...

  • Page 41: Redboot Procedures

    RedBoot Procedures You can use this section as a reference if you want to perform tasks in RedBoot. • Accessing RedBoot Overview on Page 41 • Establishing a Serial Connection on Page 42 • Establishing a Telnet Connection on Page 43 •...

  • Page 42: Establishing A Serial Connection

    RedBoot Procedures Establishing a Serial Connection Use the following procedure to set up a serial connection with a terminal server program. You can use HyperTerminal (Windows) or optionally, Test Terminal (WCom2), which can be accessed from PortVision DX using Tools > Applications > Test Terminal (WCom2).

  • Page 43: Establishing A Telnet Connection

    2. Press the Enter key if you did not program a password or type the password and press Enter. ♥♦ Password: Comtrol DeviceMaster RTS Model ID: 5002111 SocketServer 9.35 Built: Fri May 09 09:48:40 CST 2014 IP Addr: 192.168.11.23, Mask: 255.255.0.0, Gateway: 192.168.0.254 MAC Addr: 00:c0:4e:07:ff:fc dm>...

  • Page 44: Determining The Network Settings

    RedBoot Procedures Determining the Network Settings If you are not sure what the network information is on a DeviceMaster UP, you can perform the following procedure. 1. Establish communications with the DeviceMaster UP using the serial (Page 42) or telnet (Page 43) method. Default Network 2.

  • Page 45: Changing The Bootloader Timeout

    Comtrol DeviceMaster Bootloader Version 3.23 RedBoot(tm) environment - built 14:59:20, Oct 13 2011 Platform: Comtrol DeviceMaster (ARM 7TDMI) Portions Copyright (C) 2000. Red Hat, Inc. Portions Copyright (C) 2001-2008 Comtrol Corp. ********************************************* FLASH: 64 blocks of 65536 bytes each FLASH:...

  • Page 46: Resetting The Devicemaster Up

    ** Comtrol DeviceMaster Bootloader Version 3.23 ** RedBoot(tm) environment - built 14:59:20, Oct 13 2011 ** Platform: Comtrol DeviceMaster (ARM 7TDMI) ** Portions Copyright (C) 2000. Red Hat, Inc. ** Portions Copyright (C) 2001-2008 Comtrol Corp. ********************************************* FLASH: 64 blocks of 65536 bytes each...

  • Page 47: Redboot Command Overview

    Enter key. For more detailed information, see the eCos Reference Manual that is located on the Comtrol Software and Documentation CD or you can download it from: . RedBoot Commands Sets or displays web authentication. The default is set to none, which means that there is no authentication required to access the web server.
  • Page 48 RedBoot Procedures RedBoot Commands (Continued) mcopy -s <location> Copies memory from one address to another. -d <location> -l <length> [-1|-2|-4] mfill -b <location> -l <length> Fills a block of memory with a pattern. -p <pattern> [-1|-2|-4] Shows model number. model† password {password} Sets or deletes the password.

  • Page 49: Hardware Specifications

    Hardware Specifications Locating DeviceMaster UP Specifications Specifications can be found on the Comtrol web site (www.comtrol.com). External Power Supply Specifications This subsection discusses information that you may need if you wish to use your own external power supplies. This table provides specifications for the power Screw Terminal Connector supply shipped with the DeviceMaster UP.

  • Page 50: Notices

    This device must accept any interference received, including interference that may cause undesired operation. Modifications (FCC Changes or modifications to this equipment not expressly approved by Comtrol 15.21) Corporation may void the user's authority to operate this equipment. Serial Cables (FCC This equipment is certified for Class A operation when used with unshielded 15.27)

  • Page 51: Troubleshooting And Technical Support

    • Verify that you are using the correct types of cables on the correct connectors and that all cables are connected securely. Note:Most customer problems reported to Comtrol Technical Support are eventually traced to cabling or network problems. Ethernet Model...

  • Page 52: General Troubleshooting

    Troubleshooting and Technical Support General Troubleshooting This table illustrates some general troubleshooting tips. Note: Make sure that you have reviewed the Troubleshooting Checklist on Page 51. General Condition Explanation/Action Indicates that boot program has not downloaded to the unit. 1. Reboot the system. Status LED flashing 2.

  • Page 53: Devicemaster Up Leds

    Troubleshooting and Technical Support DeviceMaster UP LEDs The DeviceMaster UP has network and port LEDs to indicate status. This subsection discusses: • TX/RX LEDs • Network and Device LEDs on Page 53 TX/RX LEDs This subsection discusses RX and TX LEDS on the DeviceMaster LT. The RX (yellow) and TX (green) LEDs function accordingly when the cable is attached properly to a serial device.

  • Page 54: Technical Support

    It contains troubleshooting procedures that you should perform before contacting Technical Support since they will request that you perform, some or all of the procedures before they will be able to help you diagnose your problem. If you need technical support . Comtrol Contact Information Downloads ftp://ftp.comtrol.com/html/up_main.htm Web site http://www.comtrol.com...

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