Comtrol DeviceMaster EIP Series Hardware Installation And Configuration Manual
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Comtrol DeviceMaster EIP Series Hardware Installation And Configuration Manual

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Summary of Contents for Comtrol DeviceMaster EIP Series

  • Page 1 EtherNet/IP Hardware Installation and Configuration Guide...
  • Page 2 Copyright © 2005 - 2018. Comtrol Corporation.  All Rights Reserved. Comtrol Corporation makes no representations or warranties with regard to the contents of this document or to the suitability of the Comtrol product for any particular purpose. Specifications subject to change without notice.

  • Page 3: Table Of Contents

    Table of Contents Getting Started ........................7 Quick Start ..............................7 Locating Software and Documentation ....................8 Hardware Installation......................9 Installation Overview ........................... 9 Product Name Change Notification ......................10 1-Port - Panel Mount (DB9) Installation ....................10 EIP-2201: 1-Port DIN Rail (Terminal Block) Installation..............12 EIP-2101: 1-Port DIN Rail (DB9) Installation..................
  • Page 4 Table of Contents Four Screw Terminals (EIP-2202)......................42 Serial Terminal (4) Connectors........................ 42 Serial Terminal (4) Null-Modem Cables (RS-232) .................. 43 Serial Terminal (4) Null-Modem Cables (RS-422) .................. 43 Serial Terminal (4) Straight-Through Cables (RS-232/485) ..............44 Serial Terminal (4) Loopback Signals ..................... 44 Connecting Serial Devices........................
  • Page 5 Table of Contents External Power Supply Specifications ................73 1-Port Panel Mount 5-30VDC Power Supply ..................73 EIP-2101 and EIP-2201: 1-Port DIN Rail Power Supply ..............74 EIP-2202 and EIP-2402: 2-Port (Serial Terminals) Power Supply............ 75 EIP-2102 and EIP-2302: 2-Port DB9 Power Supply (Bottom) ............76 EIP-2102 and EIP-2302: 2-Port DB9 Power Supply (Top)..............
  • Page 6 Table of Contents 6 - Table of Contents DeviceMaster EIP | UP Hardware Installation and Configuration Guide: 2000633 Rev. C...

  • Page 7: Getting Started

    Getting Started This guide discusses initial DeviceMaster Industrial Gateway installation and hardware configuration for the DeviceMaster EIP and DeviceMaster UP platforms. The DeviceMaster Industrial Gateway is a network attached, solid-state device server, which hosts an Industrial Ethernet engine and translates device communications to a programmable logic controller (PLC) and any serial device.

  • Page 8: Locating Software And Documentation

    EtherNet/IP. PortVision DX is the application for Windows that you use to configure network settings and update the firmware. Use PortVision DX to manage Comtrol Ethernet-attached devices to: • Scan the network for attached devices •...

  • Page 9: Hardware Installation

    Use the links below to locate installation procedures for the following models: DeviceMaster EIP or Ports Installation Procedure DeviceMaster UP Model Comtrol device  1-Port - Panel Mount (DB9) Installation DB9 serial port  Page 10 Panel mount DeviceMaster EIP-2201...

  • Page 10: Product Name Change Notification

    Hardware Installation Product Name Change Notification Comtrol has implemented a product name change for our DeviceMaster 2-port DIN rail models to align with our new 1-port and 4-port DIN rail model names. Old Name/Description New Model Name Part Number DeviceMaster EIP or DeviceMaster UP 2-Port 1E...
  • Page 11 Hardware Installation Observe proper ESD techniques when connecting and Return Earth Gnd disconnecting the DeviceMaster. 5-30VDC • Insert the earth ground wire into the earth ground screw terminal. Positive • Insert the DC positive wire into the positive screw terminal and the DC return wire into the return screw terminal.

  • Page 12: Eip-2201: 1-Port Din Rail (Terminal Block) Installation

    Hardware Installation EIP-2201: 1-Port DIN Rail (Terminal Block) Installation Use the following procedure to install EIP-2201. See EIP-2101: 1-Port DIN Rail (DB9) Installation on Page 13 if the DeviceMaster has DB9 serial connectors. 1. Attach the EIP-2201 1-Port to the DIN rail adapter. 2.

  • Page 13: Eip-2101: 1-Port Din Rail (Db9) Installation

    Hardware Installation EIP-2101: 1-Port DIN Rail (DB9) Installation Use the following procedure to install a EIP-2101. 1. Attach the EIP-2101 to the DIN rail adapter. 2. Connect the power supply and apply power to the EIP-2101 using the power supply specifications on the product label and the following information.

  • Page 14: Eip-2202 And Eip-2402: 2-Port Din Rail (Terminal Block) Installation

    Hardware Installation 5. Go to Preparing the DeviceMaster for Configuration on Page 21 for default network settings and how to configure the DeviceMaster for use. EIP-2202 and EIP-2402: 2-Port DIN Rail (Terminal Block) Installation Use the following procedure to install the EIP-2202 and EIP-2402. See EIP-2102 and EIP-2302: 2-Port DIN Rail (DB9) Installation on Page 16 if the DeviceMaster has DB9 serial connectors.
  • Page 15 Hardware Installation 4. Verify that the Status LED has completed the boot cycle and network connection for the DeviceMaster is functioning properly using the following table. EIP-2202 and EIP-2402 (2-Port with Serial Terminal Connectors) LED Descriptions The STATUS LED is lit, indicating you have power and it has completed the boot cycle. Note: The Status LED flashes while booting and it takes approximately 15 seconds for STATUS the Bootloader to complete the cycle.

  • Page 16: Eip-2102 And Eip-2302: 2-Port Din Rail (Db9) Installation

    Hardware Installation EIP-2102 and EIP-2302: 2-Port DIN Rail (DB9) Installation Use the following procedure to install EIP-2102 and EIP-2302. 1. Attach the DeviceMaster to the DIN rail adapter. 2. Connect the power supply and apply power to the DeviceMaster using the power supply specifications on the product label and the following information.
  • Page 17 Hardware Installation 3. Use the appropriate method for network attachment of your DeviceMaster 2-port: • EIP-2102: Connect the 10/100 port to the same Ethernet network segment as the host PC using a standard network cable. • EIP-2302: Connect either 10/100 port to the same Ethernet network segment as the host PC using a standard network cable.

  • Page 18: Eip-2304: 4-Port Din Rail (Db9) Installation

    Hardware Installation EIP-2304: 4-Port DIN Rail (DB9) Installation Use the following procedure to install EIP-2304. 1. Attach the DeviceMaster to the DIN rail adapter. 2. Connect the power supply and apply power to the DeviceMaster using the power supply specifications on the product label and the following information.

  • Page 19: 4-Port Panel Mount Installation

    Hardware Installation 5. Go to Preparing the DeviceMaster for Configuration on Page 21 for default network settings and how to configure the DeviceMaster for use. 4-Port Panel Mount Installation Use the following procedure to install the DeviceMaster 4-port. 1. Optionally, attach the mounting brackets using the screws provided in the kit (6-32 1/4” flathead machine) or place the DeviceMaster on a stable surface.

  • Page 20: Adding A Unit To An Existing Installation

    Hardware Installation Do not connect RS-422/485 devices until the IP address is configured and an appropriate port interface type has been configured. The default port setting is RS-232. 5. Go to Preparing the DeviceMaster for Configuration on Page 21 to install PortVision DX, configure the network settings, and if necessary, upload the appropriate protocol firmware on the DeviceMaster.

  • Page 21: Preparing The Devicemaster For Configuration

    • RocketLinx managed switches In addition to identifying Comtrol Ethernet-attached products, you can use PortVision DX to display any third-party switch and hardware that may be connected directly to those devices. All non-Comtrol products and unmanaged RocketLinx switches are treated as non-intelligent devices and have limited feature support.

  • Page 22: Portvision Dx Requirements

    PortVision DX requires that you connect the Comtrol Ethernet-attached product to the same network segment as the Windows host system if you want to be able to scan and locate it automatically during the configuration process.
  • Page 23 Preparing the DeviceMaster for Configuration 4. Click I accept the terms in the License Agreement and Next. 5. Click Next or optionally, browse to a different location and then click Next. 6. Click Next to configure the shortcuts. DeviceMaster EIP | UP Hardware Installation and Configuration Guide: 2000633 Rev. C Preparing the DeviceMaster for Configuration - 23...
  • Page 24 10. Depending on the operating system, you may need to click Yes to the Do you want to allow the following program to make changes to this computer? query. 11. Select the Comtrol Ethernet-attached products You can save time if you only scan for DeviceMasters.

  • Page 25: Configuring The Network Settings

    (Installing PortVision DX on Page 22). 2. Start PortVision DX using the PortVision DX desktop shortcut or from the Start button, click Comtrol > PortVision DX. 3. Depending on your operating system, you may need to click Yes to the Do you want to allow the following program to make changes to this computer? query.
  • Page 26 Preparing the DeviceMaster for Configuration • Highlight the DeviceMaster, click the Manage menu and then Properties. 6. Optionally, rename the DeviceMaster in the Device Name field. Note: The MAC address Device Status fields are automatically populated and you cannot change those values. 7.
  • Page 27 Preparing the DeviceMaster for Configuration • LOCAL means that the DeviceMaster is on this local network segment and uses MAC communications. An IP address is not required but Technical support recommends using an IP address. 9. Change the DeviceMaster network properties as required for your site. Do not use this option.

  • Page 28: Checking The Protocol Firmware Version

    Page 22). 1. Start PortVision DX by double-clicking the PortVision DX desktop icon or click Comtrol > PortVision DX. 2. Examine the List View pane to see if or/and what version of the firmware is loaded on the DeviceMaster. If you see SocketServer or NS-Link as the Software Version, you must load the appropriate firmware for your protocol.

  • Page 29: Uploading Protocol-Specific Firmware On The Devicemaster

    1. Execute the .msi file that you downloaded for the firmware. 2. Start PortVision DX by double-clicking the PortVision DX desktop icon or click Comtrol > PortVision DX. 3. Right-click the device or devices for which you want to upload firmware and click the Advanced > Upload Firmware menu option.
  • Page 30 Preparing the DeviceMaster for Configuration 5. Click Yes to upload the firmware. 6. Click OK to the advisory message about waiting until the DeviceMaster is on-line and in the next minute the DeviceMaster unit or units should display ON-LINE in the Status field. 7.

  • Page 31: Customizing Portvision Dx

    Preparing the DeviceMaster for Configuration Customizing PortVision DX You can customize how PortVision DX displays the devices. You can even create sessions tailored for specific audiences. You can also add shortcuts to other applications using Tools > Applications > Customize feature. The following illustrates how you can customize your view.

  • Page 32: Accessing Devicemaster Documentation From Portvision Dx

    How to Download Documentation Use this procedure to initially download a document or documents. 1. If necessary, open Comtrol > PortVision DX or use the desktop shortcut. 2. Click Help > Documentation. 3. Optionally, click the DOWNLOAD THE CURRENT DOCUMENTATION CATALOG ONLINE button to make sure that the latest documentation is available to PortVision DX.

  • Page 33: How To Open Previously Downloaded Documents

    How to Open Previously Downloaded Documents Use the following procedure to access previously downloaded documents in PortVision DX. Note: Optionally, you can browse to the Program Files (x86) > Comtrol > PortVision DX > Docs subdirectory and open the document.
  • Page 34 Preparing the DeviceMaster for Configuration 34 - Preparing the DeviceMaster for Configuration DeviceMaster EIP | UP Hardware Installation and Configuration Guide: 2000633 Rev. C...

  • Page 35: Connecting Serial Devices

    Connecting Serial Devices This section discusses connecting your serial devices to the DeviceMaster. It also provides you with information to build serial cables and loopback connectors to test the serial ports. • DB9 Connectors • RJ45 Connectors on Page 39 •...

  • Page 36: Db9 Connectors

    Connecting Serial Devices DB9 Connectors This subsection provides the following information: • Connector pin assignments (below) • DB9 Null-Modem Cables (RS-232) on Page 37 • DB9 Null-Modem Cables (RS-422) on Page 37 • DB9 Straight-Through Cables (RS-232/485) on Page 37 •...

  • Page 37: Db9 Null-Modem Cables (Rs-232)

    Connecting Serial Devices DB9 Null-Modem Cables (RS-232) Use the following figure if you need to build an RS-232 null-modem cable. A null-modem cable is required for connecting DTE devices. DB25 RJ45 Signal Pins Pins Pins Pins Signal Note: You may want to purchase or build a straight-through cable and purchase a null-modem adapter. DB9 Null-Modem Cables (RS-422) Use the following figure if you need to build an RS-422 null-modem cable.

  • Page 38: Db9 Loopback Plugs

    Connecting Serial Devices DB9 Loopback Plugs Loopback connectors are DB9 female serial port plugs with pins wired together that are used in conjunction with application software to test serial ports. The DeviceMaster is shipped with a a single loopback plug (RS- 232/422).

  • Page 39: Rj45 Connectors

    Connecting Serial Devices RJ45 Connectors This subsection provides the following information: • Connector pin assignments (below) • RJ45 Null-Modem Cables (RS-232) • RJ45 Null-Modem Cables (RS-422) on Page 40 • RJ45 Straight-Through Cables (RS-232/485) on Page 40 • RJ45 Loopback Plugs on Page 40 •...

  • Page 40: Rj45 Null-Modem Cables (Rs-422)

    Connecting Serial Devices RJ45 Null-Modem Cables (RS-422) Use the following figure if you need to build an RS-422 null-modem RJ45 cable. A null-modem cable is required for connecting DTE devices. RJ45 Signal Pins Signal TxD+ RxD+ TxD- RxD- RxD+ TxD+ RxD- TxD- Note: RS-422 pin outs are not standardized.

  • Page 41: Connecting Rj45 Devices

    Connecting Serial Devices Connecting RJ45 Devices You can use this information to connect serial devices to RJ45 connectors. 1. Connect your serial devices to the appropriate serial port on the DeviceMaster using the appropriate cable. Note: Refer to the hardware manufacturer’s installation documentation if you need help with connector pin outs or cabling for the peripheral device.

  • Page 42: Four Screw Terminals (Eip-2202)

    Connecting Serial Devices Four Screw Terminals (EIP-2202) This subsection discusses the following topics for the EIP-2202 with 4 serial screw terminals. See Eight Screw Terminals (EIP-2402) on Page 45 if the DeviceMaster has eight serial terminals. • Serial Terminal (4) Connectors on Page 42 •...

  • Page 43: Serial Terminal (4) Null-Modem Cables (Rs-232)

    Connecting Serial Devices Serial Terminal (4) Null-Modem Cables (RS-232) An RS-232 null-modem cable is required for connecting DTE devices. RS-232 Null-Modem Cable DB25 Serial Terminal (4) Null-Modem Cables (RS-422) An RS-422 null-modem cable is required for connecting DTE devices. RS-422 Null-Modem Cable RxD- RxD+ TxD-...

  • Page 44: Serial Terminal (4) Straight-Through Cables (Rs-232/485)

    Connecting Serial Devices Serial Terminal (4) Straight-Through Cables (RS-232/485) RS-232 or RS-485 straight-through cables are used to connect modems and other DCE devices. RS-232/422 Straight-Through Cable TRxD- TRxD+ DB25 Serial Terminal (4) Loopback Signals Use this drawing to wire a loopback, which is used in conjunction with application software (Test Terminal for Windows or minicom for Linux) to test serial ports.

  • Page 45: Eight Screw Terminals (Eip-2402)

    Connecting Serial Devices Eight Screw Terminals (EIP-2402) This subsection discusses the following topics for the DeviceMaster with 8 serial screw terminals. • Screw Terminal (8) Connectors on Page 45 • Screw Terminal (8) Null-Modem Cables (RS-232) on Page 46 • Screw Terminal (8) Null-Modem Cables (RS-422) on Page 46 •...

  • Page 46: Screw Terminal (8) Null-Modem Cables (Rs-232)

    Connecting Serial Devices Screw Terminal (8) Null-Modem Cables (RS-232) An RS-232 null-modem cable is required for connecting DTE devices. RS-232 Null-Modem Cable RxD CTS DCD DTR TxD RTS DB25 Screw Terminal (8) Null-Modem Cables (RS-422) An RS-422 null-modem cable is required for connecting DTE devices. RS-422 Null-Modem Cable DSR RI RxD CTS...

  • Page 47: Screw Terminal (8) Straight-Through Cables (Rs-232/485)

    Connecting Serial Devices Screw Terminal (8) Straight-Through Cables (RS-232/485) RS-232 or RS-485 straight-through cables are used to connect modems and other DCE devices. RS-232/485 Straight-Through Cable RxD CTS DCD DSR RxD CTS TRxD- TRxD+ DB25 Screw Terminal (8) Loopback Signals Use the drawing below to wire a loopback, which is used in conjunction with application software to test serial ports.

  • Page 48: Nine Screw Terminals (Eip-2201)

    Connecting Serial Devices Nine Screw Terminals (EIP-2201) This subsection discusses the following topics for the EIP-2201 with 9 serial screw terminals. • Screw Terminal Connectors (9) on Page 48 • Screw Terminal (9) Null-Modem RS-232 Cables on Page 48 • Screw Terminal (9) Null-Modem RS-422 Cables on Page 49 •...

  • Page 49: Screw Terminal (9) Null-Modem Rs-422 Cables

    Connecting Serial Devices Screw Terminal (9) Null-Modem RS-422 Cables An RS-422 null-modem cable is required for connecting DTE devices. RS-422 Null-Modem Cable DSR RI RxD CTS Sig Gnd RxD- RxD+ TxD- TxD+ DB25 Note: RS-422 pin outs are not standardized. Each peripheral manufacturer uses different pin outs. Please refer to the documentation for the peripheral to determine the pin outs for the signals above.

  • Page 50: Screw Terminal (9) Loopback Signals

    Connecting Serial Devices Screw Terminal (9) Loopback Signals Use this drawing to wire a loopback, which is used in conjunction with application software (Test Terminal for Windows or minicom for Linux) to test serial ports. CD DSR Wire the terminals together to create a loopback. •...

  • Page 51: Managing The Devicemaster

    Managing the DeviceMaster This section discusses the following DeviceMaster maintenance procedures: • Rebooting the DeviceMaster • Uploading Firmware to Multiple DeviceMasters on Page 52 • Configuring Multiple DeviceMasters Network Addresses on Page 53 Note: You can configure the network addresses for multiple DeviceMasters, configure common settings for the DeviceMasters, and save the settings to a configuration file that you can use to load settings up to all or selected DeviceMasters.

  • Page 52: Uploading Firmware To Multiple Devicemasters

    Managing the DeviceMaster Uploading Firmware to Multiple DeviceMasters You can use this procedure if your DeviceMaster is connected to the host PC, laptop, or if the DeviceMaster resides on the local network segment. 1. If you have not done so, install PortVision DX (Installing PortVision DX on Page 22) and Scan the network.

  • Page 53: Configuring Multiple Devicemasters Network Addresses

    Managing the DeviceMaster Configuring Multiple DeviceMasters Network Addresses You can configure the network addresses for multiple DeviceMasters using the Assign IP to Multiple Devices option. In addition, you can also configure common settings for the DeviceMaster web page and save the settings to a configuration file that you can load to all or selected DeviceMasters.

  • Page 54: Local Using The Ip Address Or Mac Address

    Managing the DeviceMaster 7. Enter the IP Address for the DeviceMaster. It is not necessary to enter the Subnet Mask and Default Gateway. 8. Click Ok to close the Add New Device window. It may take a few moments to save the DeviceMaster. 9.

  • Page 55: Changing The Bootloader Timeout

    Managing the DeviceMaster 7. Enter the MAC address or network information. Note: A MAC address label is attached to all DeviceMaster units. The first three pairs of digits start with 00 C0 4E. 8. Optionally, enter the serial number in the Serial Number list box. 9.

  • Page 56: Using Configuration Files

    Managing the DeviceMaster Using Configuration Files This subsection discusses how to create (save) and load DeviceMaster configuration files. You may want to create DeviceMaster configuration files for these reasons: • Save the DeviceMaster configuration settings so that you can load them on similar DeviceMasters to save configuration time •...

  • Page 57: Loading Configuration Files

    Managing the DeviceMaster Loading Configuration Files Use the following procedure to load configuration files. 1. If necessary, enter the IP address in your browser. 2. Click System | Configuration File. 3. Click the Browse button and select the configuration file. The default configuration file name is: dm_xxx.xxx.xxx.xxx.ds Where xxx.xxx.xxx.xxx is the IP address and .ds is the file extension.
  • Page 58 Managing the DeviceMaster The DeviceMaster reboots and you are redirected to the web page. 58 - Managing the DeviceMaster DeviceMaster EIP | UP Hardware Installation and Configuration Guide: 2000633 Rev. C...

  • Page 59: Managing Bootloader

    Use the following procedure to upload Bootloader to the DeviceMaster. Typically, you should not update the Bootloader unless advised to do so by Comtrol Technical Support or a notice has been posted to the firmware download page on the ftp site.
  • Page 60 Managing the DeviceMaster 3. Right-click the DeviceMaster for which you want to update, click Advanced > Upload Firmware, browse to the Bootloader .cmtl file, and then click Open. 4. Click Yes to the Upload Firmware message that warns you that this is a sensitive process. 5.

  • Page 61: Restoring Factory Defaults (Specific Models - Reset Button)

    Managing the DeviceMaster Restoring Factory Defaults (Specific Models - Reset Button) Use the following procedures to restore the DeviceMaster DIN rail models to the factory defaults. To return to default port settings, see Restoring Defaults on Page 61. If Technical Support advises you to restore the DeviceMaster factory defaults, depress the Reset/Restore switch for greater than 5 seconds.

  • Page 62: Accessing Redboot Commands In Telnet/Ssh Sessions (Portvision Dx)

    Managing the DeviceMaster Accessing RedBoot Commands in Telnet/SSH Sessions (PortVision DX) You can open a Telnet or SSH session using PortVision DX to access RedBoot commands. Use the following procedure to access a telnet or SSH session with PortVision DX. 1.
  • Page 63 Managing the DeviceMaster DeviceMaster in the Device List pane, and click Webpage. Click the Network | Security and verify that the Enable Telnet/ssh option is enabled, If it is not, click the option and then click Save, and close the web interface.
  • Page 64 Managing the DeviceMaster 7. Press Enter. You can type help to review the RedBoot commands. You can also refer to RedBoot Command Overview on Page 71. Note: The dm prompt should be replaced by a redboot prompt. If not, you can reset the Bootloader timeout for a longer time period and retry this procedure.

  • Page 65: Redboot Procedures

    RedBoot Procedures You can use this section as a reference if you want to perform tasks in RedBoot. • Accessing RedBoot Overview on Page 65 • Establishing a Serial Connection on Page 66 • Establishing a Telnet Connection on Page 67 •...

  • Page 66: Establishing A Serial Connection

    RedBoot Procedures Establishing a Serial Connection Use the following procedure to set up a serial connection with a terminal server program. You can use HyperTerminal (Windows) or optionally, Test Terminal (WCom2), which can be accessed from PortVision DX using Tools > Applications > Test Terminal (WCom2). 1.

  • Page 67: Establishing A Telnet Connection

    RedBoot Procedures Establishing a Telnet Connection Use the following procedure to telnet to the DeviceMaster. 1. Open a telnet session, enter the DeviceMaster IP address. If using Windows, you can use PortVision DX, see Accessing RedBoot Commands in Telnet/SSH Sessions (PortVision DX) on Page 62.

  • Page 68: Determining The Network Settings

    RedBoot Procedures Determining the Network Settings If you are not sure what the network information is on a DeviceMaster, you can perform the following procedure. The default network settings are: • IP address: 192.168.250.250 • Subnet mask: 255.255.0.0 • Gateway address: 192.168.250.1 1.

  • Page 69: Changing The Bootloader Timeout

    RedBoot Procedures Changing the Bootloader Timeout Use the following procedure to change the Bootloader timeout value. 1. Establish communications with the DeviceMaster using the serial (Page 66) or telnet (Page 67) method. 2. At the RedBoot prompt, type timeout. RedBoot> dis Loading disabled RedBoot>...

  • Page 70: Resetting The Devicemaster

    RedBoot Procedures Resetting the DeviceMaster When you have completed your tasks in RedBoot, you must enter a reset command at the RedBoot> prompt for the DeviceMaster to begin operation. Note: The LEDs on the DeviceMaster will go through the power up sequence. The DeviceMaster has completed its reset cycle when the Status LED is lit and it stops flashing.

  • Page 71: Redboot Command Overview

    Enter key. For more detailed information, see the eCos Reference Manual that you can download from: http:// downloads.comtrol.com/dev_mstr/UP/software/redboot/user_guide. RedBoot Commands Sets or displays web authentication. The default is set to none, which means that there is no authentication required to access the web server.
  • Page 72 RedBoot Procedures RedBoot Commands (Continued) sernum [prefix] [serial_number] Displays device serial number (if available). sernum [serial_number]† Displays short help. snmp [disable|enable] Sets or displays SNMP enable. Displays a summary that includes the bootloader version, network summary address information, MAC address, and security settings. telnet [disable | enable} Sets or displays telnet server enable.

  • Page 73: External Power Supply Specifications

    Wire gauge: Output current 500 mA @ 24VDC AWG 12-22 This table provides the specifications, if you intend on using your own power supply. Comtrol device 1-Port 5-30VDC External Power Supply Output voltage† 5-30VDC Current† 100 mA (Min) @ 24VDC Power 2.5 W...

  • Page 74: Eip-2101 And Eip-2201: 1-Port Din Rail Power Supply

    External Power Supply Specifications EIP-2101 and EIP-2201: 1-Port DIN Rail Power Supply This table provides the specifications to purchase a power supply for a DeviceMaster EIP-2101 and EIP-2201 1-port DIN rail. † Wire gauge: AWG 12-22 Positive† Positive† Return† Chassis Ground†...

  • Page 75: Eip-2202 And Eip-2402: 2-Port (Serial Terminals) Power Supply

    Signal Ground is used to connect RS-232 devices later in the installation. This table provides specifications if you intend on using your own power supply. Comtrol device 2-Port DIN Rail (Serial Terminals) (EIP-2202 and EIP-2402) External Power Supply Output voltage†...

  • Page 76: Eip-2102 And Eip-2302: 2-Port Db9 Power Supply (Bottom)

    External Power Supply Specifications EIP-2102 and EIP-2302: 2-Port DB9 Power Supply (Bottom) This table provides the specifications to purchase a power supply for a DeviceMaster 2-port 1E/2E models (EIP-2102 and EIP-2302) with DB9 connectors. Return† Positive† Positive† Chassis 6-30VDC 6-30VDC Ground†...

  • Page 77: Eip-2102 And Eip-2302: 2-Port Db9 Power Supply (Top)

    External Power Supply Specifications EIP-2102 and EIP-2302: 2-Port DB9 Power Supply (Top) This table provides the specifications to purchase a power supply for a DeviceMaster EIP-2102 and EIP-2302 2-port DB9 DIN rail. Note: The power supply for this model is on the top of the unit. The product serial numbers are above xxxx- 030000, where xxxx is the first four digits of the serial number.

  • Page 78: Eip-2304: 4-Port Din Rail Models Power Supply

    4-Port Panel Mount Power Supply This table provides the specifications for the power supply shipped with the +VDC DeviceMaster 4-port. V Return - GND Comtrol Power Supply: 4-Port Shield GND Input line frequency 47 - 63 Hz Housing Molex P/N: Input line voltage...

  • Page 79: Troubleshooting And Technical Support

    • Verify that you are using the correct types of cables on the correct connectors and that all cables are connected securely. Note: Most customer problems reported to Comtrol Technical Support are eventually traced to cabling or network problems. Ethernet...
  • Page 80 Troubleshooting and Technical Support • Verify that the network IP address, subnet mask, and gateway is correct and appropriate for the network. Make sure that the IP address programmed into the DeviceMaster matches the unique reserved IP configured address assigned by the system administrator. If IP addressing is being used, the system should be able to ping the DeviceMaster.

  • Page 81: General Troubleshooting

    Troubleshooting and Technical Support General Troubleshooting This table illustrates some general troubleshooting tips. Note: Make sure that you have reviewed the Troubleshooting Checklist on Page 79. General Condition Explanation/Action Indicates that boot program has not downloaded to the unit. 1. Reboot the system. PWR or Status LED 2.

  • Page 82: Daisy-Chaining Devicemaster 4-Port Units

    Comtrol has tested with seven DeviceMaster 4 units daisy-chained together using 10 foot CAT5 cables, but this is not the theoretical limit. You may experience a performance hit on the devices at the end of the chain, so it is recommended that you overload and test for performance in your environment.

  • Page 83: Devicemaster Leds

    Note: The Status LED flashes while booting and it takes approximately 15 seconds for the Bootloader to complete the cycle. When the Bootloader completes the cycle, the LED has a solid, steady light that blinks Comtrol device approximately every 10 seconds. Panel Mount •...

  • Page 84: Technical Support

    If the red 100 LED is lit, it indicates a working 100 MB Ethernet connection (100 MB network, only). Technical Support If you need technical support use one of the following methods. Comtrol Contact Information Downloads (FTP) ftp://ftp.comtrol.com/html/DM_UP_Main.htm Downloads (HTTP) http://downloads.comtrol.com/html/DM_UP_Main.htm...

This manual is also suitable for:

Devicemaster up seriesDevicemaster eip-2202Devicemaster eip-2402Devicemaster eip-2302Devicemaster eip-2102

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