Frequently Asked Questions - TouchWand Wanderfull User Manual

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Frequently Asked Questions

Question1. Is there a number on how many PIMA sensor alarms units can be connected
to the hub?
-
No, there is no limited number of how many devices can be installed.
Question 2. Is there a possibility to delete the devices once a unit is added?
-
Yes, there is possibility to delete the PIMA device. If you want to do this, for any
reason, click on the
application where the Remove button should be clicked. After clicking on this button,
the sensor alarm will be removed.
Note: Only the only the administrator can perform the activation in such a way!
Question 6. How do I change my password?
Enter the application and click on the Settings tab. Then click on sub-menu Users, where a
list of all users will be visible. Current user has a possibility to change the password by clicking
on the Change password text.
Question 7. Can I use the system with no internet?
- Yes. The system can be used locally without internet. You have to be connected to the local
network in the house to use the system.
Question 8. The shutter is stuck after an electricity pause. What do I need to do?
When there is an electricity pause/break the Shutter unit (InWand or WallWand) is in an
unknown state. Which means it needs to get to a position where it knows if its edge position
is up or down. For safety reasons when the shutter is in unknown state it will go up first to
its edge and then it gets its known state. This means that it needs to perform the whole path
(timing wise) to get to a known state.
Therefore, there are 2 options:
icon in the Units sub-menu. Another form will appear in the
Wanderfull Technical Manual
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