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TouchWand Wanderfull Technical Manual

Smart home hub
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Technical Manual
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Summary of Contents for TouchWand Wanderfull

  • Page 1 Wanderfull Technical Manual...

  • Page 2: Table Of Contents

    General…………………………………………………………………………………………….………………………….3 Our products…………......................3 Service and support system…………………….………………………….………………………….…………….5 Wanderfull Controller Setting……………………….……………………………………………….…..…………6 System Units………………………………………….……………………………………………………………………..8 Configuration Settings………………………………………………………….……………………………...…... 10 General Settings………………………………………………………………………………………………….……...10 General Settings - Daily and manual backup…..……………………………………………..….………..11 General Settings - Network Configuration…..…………………………………………….………………..14 General Settings - A look at the system log………………………………………………………………...16 General Settings – Update hardware version……………………………….………………………..…..17 General Settings - KNX system and Bitwise setting….…………..………………………………..……18...

  • Page 3: General

    Our products The company is offering the following products: Wanderfull Hub or the controller is used to manage wireless systems in the 916 Mhz Z-WAVE standard. It supports BLE 4.2 or higher, Wi-Fi-based units and KNX standard used for connecting to wired systems.

  • Page 4: Service And Support System

    Touchwand Din Rail Double Outputs for Electricity Cabinets – the din rail Z-Wave smart home module is a special module that offers dual functionality (heavy load lights, hot water heater, AC, or shutters), enabling control of 2 different loads. Touchwand Double Micro 24V DC Module is a small, hidden Z-Wave smart home micro module that offers dual functionality (lights or shutters).
  • Page 5 When there is a basement and there is a desire to put ZWAVE units down to the basement and is a barrier to the grid, it is therefore necessary to plan electrical programs and install down the stairs boxes of electricity that will allow the installation of InWand rectifiers. When you have set up a large network that has more than 10 or 15 units, you should check the network stability using ToolKit Sniffer.
  • Page 6 Unpack the unit and plug it to electricity through the power outlet port located in the back. Once the controller is powered up, all LED indicators will be lighted up and emit red light. The LED Indicators in the Wanderfull controller are for the Internet, Zwave, COM, IR and RS232.
  • Page 7 Internet will turn green. Through the SSID (Service Set Identifier) written on the back of the unit, the user is able to find the Wanderfull unit in the Wi-Fi network. After locating it connect on this Wi-Fi network.
  • Page 8 One new form will appear for Registration. In order to register in the form, enter an e-mail address, password and the retype the password. After the initial registration is done, click on the Authorize Device button. After clicking on the Authorize Device button, the user should scan the QR code with a mobile phone or laptop camera.

  • Page 9: System Units

    After the registering is completed, the initial interface can be seen. Click on the Settings sub-menu located in the bottom left on the interface. Under Settings click on the General tab. Select the country, time zone, latitude and longitude. Under General Configuration select the appropriate temperature unit, language and religion calendar.
  • Page 10 the scanning of the controller while clicking on the configuration button (usually 3 times depending on the type of unit and its directory settings) while the camera is required to press and hold the RESET UNIT button until the camera sound is heard. When the process is completed, the name of the unit and the appropriate icon and management area of that unit must be defined.

  • Page 11: Configuration Settings

    Through the Unit energy consumption history there is a possibility to see the unit’s consumption for the previous week. There is also a possibility to add notification in the Add Notification section if the battery level is low for example. Each unit can send an alert to the user via email or SMS in the future.
  • Page 12 Delete or Unpairing a unit You can delete a unit in a relatively simple way. Therefore, it is important that only the administrator can perform the activation. By clicking on the red trash can icon the user can delete or unpair a unit. Clicking on the red trash can next to the unit name opens the following screen.

  • Page 13: General Settings

    By clicking on the unpair button, the unit will no longer be available. General Settings The management system is divided into 5 parts • Dashboard - the place where the customer meets with the system and performs most of its activities. •...
  • Page 14 Once the system is connected to the cloud services, every day at 3 AM a complete backup procedure is performed automatically for the entire management system. The purpose of the backup is to create redundancy or an option for a client or installer that have settings that are incompatible with current status or requirements.
  • Page 15 By confirming this message, another one is going to appear while backing the controller. Uploading from a backup can be done when installing a new controller for your home or office network. Then enter the ADMIN username and password. You should then go to the settings page and enter the BACKUP sub-menu. Click on the Restore from USB option.

  • Page 16: General Settings-Network Configuration

    General Settings-Network Configuration Network configuration can be performed by the user with installer/technician privileges! This configuration can be performed in the Settings sub-menu under Network configuration. It is important to enter the SSID that was located on the back of the controller and the start and end address for the LAN.
  • Page 17 To check the operation of the system or to verify that certain conditions are working properly, the system provides information about all the activities that occurred. System Log Overview: You can see the unit type (detector / shutter / lighting) in the left column - Unit. If the unit is assigned to the room, you can see the division into rooms in the second column on the left –...

  • Page 18: General Settings-Update Hardware Version

    General Settings-Update hardware version When connecting to cloud services, you can check periodically if there are any version updates. If there is an update, by clicking on the Update FW button, the user can do the update. During this process the application generates another form for notification. If you have an updated version, the system displays the update and the latest version as seen in the picture below.
  • Page 19 • Connection and support for third party products such as alarm systems, air conditioners, AV and more. • Adding support for Z-Wave end products (all TouchWand products support wireless updates to OTA). If the client is not connected to the cloud services, it is possible to perform a remote update by accessing and sending the update by remote software or sending an update file by email.
  • Page 20 <ID>_<NAME> - the device name can include only an ID number, without the name - the ID number must be a real ID number corresponding to unit ID number in the Wanderfull controller - the unit ID and unit name must be separated by underscore character (“_”) - the name field can contain any asci characters (there is no validation on name field).
  • Page 21 KNX System Setup The KNX submenu is visible and available for editing only for users with technician/installer privileges! The Wanderful system supports an integrated connection or a KNX system connection only or a Z-WAVE system connection only. When connecting the KNX system, the connection can be activated in two ways: •A direct connection in which the KNX IP address is required.
  • Page 22 'group' of other devices (typically 5 or 6 units). The advantage of using Association is that commands are sent directly from the controlling device to the controlled device(s), the commands are not sent via the central Z-Wave controller or in this case the Wanderfull hub.
  • Page 23 In the Advanced tab, the user can update and reset/heal the Z-Wave network. There is also possibility to remove a unit, by entering the node ID in the Remove by note ID field. A user with technician privileges can perform this action! NETWORK RESET - This is a sweeping reset of all Z-WAVE units on the network, including the disconnection of existing units from the controller only! Once we want to reuse these units, a local RESET must be performed for each unit at the endpoint.

  • Page 24: General Settings - Pima Alarm System

    General Settings - PIMA Alarm system The security system PIMA is an alarm system to home automation systems. Captain 8 is an 8-16 zone advanced intruder alarm system for medium-sized commercial and residential installations. Starting with eight security zones, the Captain 8 system is easily scalable, using both hardwired and wireless technology to meet growing security needs.
  • Page 25 RS-232 cable, or remotely, through the net4pro IP interface. It can use a home automation (“Smart home”) or PIMA proprietary protocol.  Then Log in the Touchwand application from the following link: http://cloud.touchwand.com/login.html?path=/ enter user credentials and click on the Submit button.

  • Page 26: Zxt-600 Ac Master

    The PIMA alarm has flood, motion, magnet and smoke sensors. Every sensor reports via the alarm application to Wanderfull about his status. System identifies the statuses and it is activating them accordingly (when the alarm system is triggered/neutralized). ZXT-600 AC Master The ZXT-600 AC Master is a Z-Wave plus compliant Z-Wave-to-IR bridge to control split air conditioner by receiving Z-Wave commands and translating to Infrared command.
  • Page 27 To start pairing the ZXT 600 AC Master unit and the controller, please set the ZXT 600 AC Master in inclusion mode, meaning click three times on the Pair or “PROG” button within one second. It is important to click fast enough, otherwise the pairing will be unsuccessful. While pairing, the second LED light on the controller named Z-wave blinks orange light.
  • Page 28 When configuring these settings, the following data should be entered:  Variable field – please enter value 27,  Data size field – please select 4 bytes,  Desired value- in this field the user should fill in specific codes. Every AC product has different codes.
  • Page 29 The procedure to add another ZXT-600 unit is the same as adding the previous one! Log in the Touchwand application and click on the Add unit button in the Units sub-menu. After powering the ZXT-600 unit with batteries or through USB cable, pair the two devices. Once the pairing is completed, name the unit in the application.
  • Page 30 After all conditions and actions are added, click on the Submit button. The second scenario can be named - ZXT-600 AC Master Door motion. The condition is – when the alarm sensor is closed meaning the sensor registers that the door is closed, the air conditioner will be turned on at a specific temperature.

  • Page 31: System Units - Integration Of Ip Camera

    By clicking the Submit button, this dynamic scenario is saved. System units - Integration of IP camera...
  • Page 32 To add the IP CAMERA ONVIF, go to the ADD UNIT screen and select IP CAMERA ONVIF, then press the PAIR button and press the RESET button at the base of the camera until the camera sound is heard. And assigning the appropriate icon by choice.

  • Page 33: Troubleshooting

    2. Check the device's permissions that the camera can be used when using the TOUCHWAND application 3. Delete and reopen the application and click the "Allow" or "ALLOW" button when the question "Allow the Touchwand application to take pictures and record video?"...
  • Page 34 4. Checking the general connection of the Internet and contacting the ISP if there is no connection 5. Disconnect for 5 seconds and reconnect the controller to the power 6. Contact i-feel's technical service through our home page at www.i-feel.co.il 7.
  • Page 35 5. Make sure that there is no proximity between the controller unit and factors with an internal noise source, such as an external power transformer with high power Delay symptom (too long-time gap) between a command mission from the controller and feedback on the end unit A possible cause of the phenomenon 1.
  • Page 36 Note: Only the only the administrator can perform the activation in such a way! Question 3. Is there a number on how many ZXT-600 units can be connected to the hub? No, there is no limited number of how many devices can be installed. Question 4.

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