Emerson Tescom ER5000 Series User Manual page 204

ER5000 — Troubleshooting
Installation
Installing the ER5000 USB Device Driver Manually (Windows 7)
IMPORTANT! IMPORTANT!
Windows 8 users: You may need to disable Driver
Signature Enforcement to install the ER5000 driver. We have provided
step-by-step instructions for this task in
ERTune™ Program on Windows 8
Some operating system configurations require that device drivers
be installed manually. If the ER5000DR driver does not install
automatically, follow these steps:
1. Check that the ER5000 is powered up and that both
ends of the USB cable are connected. Refer to
and Step 8 of the Getting Started
the ER5000 and connecting the USB cable.
2. From the PC desktop, select:
Start -> Control Panel -> Hardware and Sound -> Device
ER5000 USB Serial Port
3. Locate the
4. Double-click the listing. The Properties window opens.
Driver
5. Click the tab.
Update Driver
6. Click the button.
Browse my computer for driver software
7. Click the
Appendix A: Setting up the
PCs.
Step 5
section for wiring
Manager.
in the list of devices.
button.
8. Enter "C:\Program Files (x86)\Emerson\ERTune" in the
Search for driver software in this location:
OR
Browse...
Click the button and navigate to the
C: -> Program Files (x86) -> Emerson -> ERTune
folder and click OK.
Next
9. Click the button.
NOTE NOTE
If your security settings caution against installing the
driver, click to allow installation.
CAUTION CAUTION
10. Installation will begin. When installation is complete, note
WARNING WARNING
the COM Port number for the ER5000 USB Serial Port.
11. Open the ERTune™ program. If the Comm Error window
opens, check that the COM Port matches the listing in the
Device Manager. If it does not, select the correct port from
the drop-down list. The program should open.
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