Online Communication Between Msisafesoft And The Safety Module; Table 12-4: Solutions For Communication Problems Between Msisafesoft And The Safety - Leuze electronic MSI 200 Series User Manual

Table 12-4 Solutions for communication problems between MSIsafesoft and the safety module
Problem
A connection cannot be established to the safety module.
The status line does not display a status for the safety module
("Timeout", "No project" or "Connected"; see information
under the diagram below).
The status line looks like this, for example:
Leuze electronic
12.4 Online communication between MSIsafesoft and the
safety module
Solution
Proceed as follows:
Remove the USB connecting cable from the PC and safety
controller, then reinsert it.
Is a module status
displayed
in the status bar *?
No
Insert the USB cable in a different USB connection on your PC.
Is a module status
displayed
in the status bar *?
No
Try to establish a USB connection to another safety
that is not currently in use.
Is a module status
displayed
in the status bar *?
No
Try to establish the connection using another USB cable.
Is a module status
displayed
in the status bar *?
No
Please contact our technical support team.
* Possible module status on existing connection:
Controller: Timeout
Controller: No project
Controller: Connected
MSI 100/200
Problems and solutions
Communication with
Yes
MSI 200 is
possible. No further
action required.
The first USB connection
Yes
used on the PC may be
faulty. Use this port instead
of the one used first.
controller
Use this safety controller
Yes
instead of the one used
first.
Yes
Use the functioning
cable.
Temporary during initialization
Download project
Start function test
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