Paper Jams; Avoiding Jams - Lexmark MX310 Service Manual

Paper jams

Avoiding jams

Load paper properly
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Make sure that the paper lies flat in the tray.
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Do not remove a tray while the printer is printing.
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Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it.
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Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
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Do not slide paper into the tray. Load paper as shown in the illustration.
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Make sure that the paper guides are properly positioned.
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Push the tray firmly into the printer after loading paper.
Use recommended paper
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Use only recommended paper or specialty media.
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Do not load wrinkled, creased, damp, bent, or curled paper.
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Flex, fan, and straighten paper before loading it.
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Do not use paper that has been cut or trimmed by hand.
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Do not mix paper sizes, weights, or types in the same tray.
Diagnostics and troubleshooting
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