Paper Frequently Jams - Lexmark MB2442adwe User Manual

Troubleshooting
Action
Step 3
a
Make sure that Tray Linking is set to Automatic. For more
information, see
b
Print the document.
Do the trays link correctly?

Paper frequently jams

Action
Step 1
a
Remove the tray.
b
Check if paper is loaded correctly.
Notes:
•
Make sure that the paper guides are positioned correctly.
•
Make sure that the stack height is below the maximum
paper fill indicator.
•
Make sure to print on recommended paper size and type.
c
Insert the tray.
d
Print the document.
Do paper jams occur frequently?
Step 2
a
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For non‑touch‑screen printer models, press
through the settings.
b
Set the correct paper size and type.
c
Print the document.
Do paper jams occur frequently?
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Do paper jams occur frequently?
"Linking trays" on page 28.
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Yes No
The problem is Contact
solved. support.
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Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Contact customer The problem is
support. solved.
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