Paper Jams; Avoiding Jams - Lexmark MB2338 Service Manual

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Step 8
Using an approved toner vaccum cleaner, completely clean the
printer, toner cartridge, and imaging unit of toner contamination.
Does the problem remain?

Paper jams

Avoiding jams

Load paper properly
•
Make sure that the paper lies flat in the tray.
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Do not load or remove a tray while the printer is printing.
•
Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
•
Do not slide paper into the tray. Load paper as shown in the illustration.
Correct loading of paper Incorrect loading of paper
Diagnostics and troubleshooting
71
7017-2xx, -4xx, -6xx
Yes No
Contact the next The problem is
level of support. solved.