Actions
Step 6
Replace the flatbed unit. See
page
398.
Did this fix the problem?
Step 7
Replace the controller board. See
page
299.
Did this fix the problem?
CCD service check
Actions
Step 1
Restart the device, and then retry the scan/copy job. Repeat this
step with a few copy jobs.
Does the error return?
Step 2
Is the CCD ribbon cable properly connected to JCIS1 on the
controller board?
Step 3
Replace the flatbed unit. See
page
398.
Did this resolve the issue?
Flatbed motor service check
Actions
Step 1
Ensure that the flatbed motor cable JFB1 is connected.
Is the cable connected?
Step 2
Replace the flatbed unit. See
page
398.
Is voltage present?
"Flatbed assembly removal" on
"Controller board removal" on
"Flatbed assembly removal" on
"Flatbed assembly removal" on
Diagnostics and troubleshooting
184
Yes
No
The problem is
Go to step 7.
solved.
The problem is
Consult the next
solved.
level of support.
Yes
No
Go to step 2.
No issue.
Go to step 3.
Properly connect
cable to JCIS1.
The problem is
Replace the
solved.
controller board. See
"Controller board
removal" on
page
Yes
No
Go to step 2.
Properly connect the
cable.
The problem is
Go to step 3.
solved.
7015
299.