96Y Errors - Lexmark MX310 Service Manual

Invalid firmware/controller board service check
Action
Update the firmware.
Note: Contact the next level of support for the correct firmware
level.
Does the error remain?

96y errors

96y error messages
Error code Description
960.xx RAM Memory Error—RAM soldered on the card is
bad
Replace the controller board.
961.xx RAM Memory Error—optional DRAM is bad
964.xx Download Emulation Cyclic Redundancy Check
(CRC) Error—checksum failure detected in the
emulation header or emulation file.
RAM memory error service check
Action
Replace the bad memory card.
Does the error remain?
Download emulation cyclic redundancy service check
Action
Step 1
Disable the download emulation, and then program the download
emulation into the firmware card again.
Does the error remain?
Step 2
Replace the firmware card and download the emulation to the new
card.
Does the error remain?
Action
Go to
299.
Go to
page
Go to
service check" on page
Diagnostics and troubleshooting
174
Yes No
Replace the The problem is
controller board. See solved.
"Controller board
removal" on
page 299.
"Controller board removal" on page
"RAM memory error service check" on
174.
"Download emulation cyclic redundancy
174.
Yes No
Contact the next The problem is
level of support. solved.
Yes No
Go to step 2. The problem is
solved.
Contact the next The problem is
level of support. solved.
7015