Imaging Unit Smart Chip Contact Service Check; Toner Smart Chip Compatibility Service Check - Lexmark MX310 Service Manual

Action
Step 2
If this error occurred after replacing the controller board, then
restore the printer configuration. See
configuration after replacing the controller board" on page
257.
Does the problem remain?

Imaging unit smart chip contact service check

Action
Step 1
a
Check if the imaging unit is a supported and genuine Lexmark
supply. If not, then replace it.
b
Make sure that the imaging unit is properly installed.
Does the problem remain?
Step 2
Check the cable JARW2 for proper connection to the controller
board.
Is it properly connected?
Step 3
Check the imaging unit smart chip contact for damaged pins.
Is it free of damage?

Toner smart chip compatibility service check

Action
Step 1
Check if the toner cartridge is a supported and genuine Lexmark
supply. If not, then replace it.
Does the error remain?
Step 2
Update the firmware.
Note: Contact the next level of support for the correct firmware
level.
Does the error remain?
"Restoring the printer
Diagnostics and troubleshooting
145
Yes No
Contact the next The problem is
level of support. solved.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. Reseat the cables.
Replace the Replace the printer.
controller board. See
"Controller board
removal" on
page 299.
Yes No
Go to step 2. The problem is
solved.
Contact the next The problem is
level of support. solved.
7015