After-Sales Service; Warranty; Repairs - GE ImageQuant LAS 4000 User Manual

8 After-sales service

8 After-sales service

8.1 Warranty

1 The warranty period will expire after 1 year from the date the system was delivered.
2 GE Healthcare will make repairs free of charge for failures during the warranty period, provided
that normal usage conditions and the instructions given in this manual, etc., are followed.
3 Repairs of the following failures will be charged for even if the warranty period has not yet expired.
• Problems caused by incorrect usage and/or by any products other than those authorized by GE
Healthcare and/or problems caused by other equipment.
• Problems and/or damage due to moving, transport and/or falling.

8.2 Repairs

1 Before asking for repairs, refer to the troubleshooting section in Getting Started with ImageQuant
LAS 4000.
2 If the problem persists, fill in the service report fax sheet at the end of this manual and contact your
GE Healthcare representative.
3 The guaranteed repair service period of this product is 5 years from the termination of sales.
Thereafter, repair service may not be provided if repair parts become out of stock.
120 ImageQuant LAS 4000 User Manual 28-9607-42 AB