Local Notification Service; Setting Up Local Notification; Enabling Local Notification Access - HPE 3PAR StoreServ Software User's Manual

Local Notification Service

This chapter describes how to set up and manage local notification, which requires you to use the
SPOCC interface. This chapter also includes instructions for enabling local notification access, setting up
local notification, and managing local notification records and user profiles. Some of these tasks,
including managing local notification records and user profiles, are not typically performed by service
providers but are described here because service providers have access to these tasks. You can direct
other administrative users to the 3PAR Service Processor Onsite Customer Care (SPOCC) user's guide
for instructions on managing local notification and user profiles.
The SP's local notification features enable you to request notification of important storage system events
and alerts on a subscription basis. Notifications are sent through email to all subscribers, and each
subscriber can specify up to three email addresses. When Real-time Alert Processing (RAP) forwarding is
enabled, copies of all notification messages sent to subscribers are also automatically forwarded to 3PAR
Central.
There are two types of local notification messages that you might receive: standard notifications and
grouped low urgency notifications.
• Standard notification messages—A standard notification is a text-based email message that alerts
you to an important event or alert generated by a storage system.
For information about system alerts, go to the HPE Storage Information Library at http://
www.hpe.com/info/storage/docs and locate the HPE 3PAR Alerts Reference: Customer Edition in
the Reference section.
• Grouped low-urgency notification messages—A grouped low-urgency notification is a text-based
email message that informs you of noncritical events generated by a storage system.
Low-urgency notification messages are informational and do not typically require any corrective action
be taken. When a situation or event reported in a low-urgency notification message becomes urgent, a
standard notification message is issued to alert subscribers.
Before you can subscribe to local notification and receive notification email, local notification access must
be enabled. Enabling local notification access can only be done by an authorized service provider. After
local notification access is enabled, you can create and edit local notification records and user profiles as
described in the applicable 3PAR OS guide.

Setting Up Local Notification

This section describes how to enable local notification access and guides you through the initial
configuration process for local notification. During this initial configuration, you have the option of
configuring mailhost, enabling RAP forwarding, updating site information, and creating profiles and site
notification records for up to three users.

Enabling Local Notification Access

To enable local notification access:
Procedure
1. Log in to SPOCC.
2. In the SPOCC menu, click Setup.
3. Under Notification Maintenance Utilities, click Enable Local Notification.
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