Changing The Cca Setting - HPE 3PAR StoreServ Software User's Manual

• BOTH—This is the default setting. All transmissions between the SP and 3PAR Central or a local
service provider occur without operator intervention.
• OUT—The SP can contact 3PAR Central or a local service provider to warn of problems, but
maintenance and troubleshooting must be handled by on-site technicians. In effect, inbound remote
operations are disabled. Software upgrades and fixes must be performed manually by inserting a CD
or DVD into the SP media drive. When you use this setting, the average time for recovering from a
maintenance issue is likely to increase.
• OFF—(SP mode only) The SP cannot contact 3PAR Central or a local service provider when it detects
an anomaly, and support technicians cannot operate the SP remotely or download software.
Troubleshooting and maintenance must be performed by onsite technicians. Any files that need to be
sent to 3PAR Central or a local service provider must be sent manually by FTP. Any software
upgrades must be performed manually by inserting a CD or DVD into the SP media drive. When you
use this setting, the average time for recovering from a maintenance issue is likely to increase.

Changing the CCA Setting

NOTE: If the SP is running in Secure Network Mode, the 3parcust user can set the CCA setting to OUT
(to disable remote operations) or BOTH (to allow bidirectional communications). In Secure Network Mode,
the 3parcust user cannot set the CCA setting to OFF.
To change the CCA setting using SPOCC:
1. In the left navigation pane of the SPOCC menu, click SPmaint.
2. Click Network Configuration.
3. Click Customer Controlled Access.
4. Click the setting that you want. For example, to set outbound-only communications (and in effect,
disable remote operations), click Set outbound only HQ communications — no remote access.
If you are logged in as the 3parcust user in SSA mode and you click the Set Bi-directional HQ
Communications — remote access allowed option, the Enable automatic software downloads
from HQ check box appears. Select or clear this check box according to your situation.
5. Click OK to confirm the change.
To change the CCA setting using SPMAINT:
Procedure
1. Log in to the SPMAINT utility.
2. From the SP Main menu, enter 2 for Network Configuration.
3. Enter 1 for Customer Controlled Access.
4. Enter 1 for Turn off HQ communications, 2 for Set outbound only HQ communications, or 3 for
Set Bi-directional HQ Communications to change the HQ connectivity control setting.
NOTE: Entering 2 for Set outbound only HQ communications disables remote operations.
If the SP is running in SSA mode, you also have the option to enter 4 for Enable automatic software
downloads from HQ or Disable automatic software downloads from HQ.
5. Enter s, then press ENTER to save and apply the new setting.
58 HPE 3PAR Communication Settings